Serving Douglas County & The Surrounding Areas
At Your Service
Customer Reviews
See what people have to say about us
Edward Nall
2 days agoAlexis was great, very knowledgeable!
Brian B
2 days agoVery professional and focused on doing top level work. Everything looks great. Would recommend them anytime. Cleaned everything up and made sure everything worked correctly
RosaLee Johnson
4 days agoWhat a wonderful family owned business. Javier and Sarah are so caring, kind and professional people. Alexis the mgr treats his staff as family more then employees, what a great team. The three projects Patriot Pros has done for me have been so great, that even my neighbors have used them too. The picture attached is my last project of moving my main shut off valve from the crawl space to my main level. Patriot Pros are the ones to go with if you need a job done right with a professional team, and a whole lot of kindness!
Alicia Parker
5 days agoSmart, efficient, complete service. All Q&A fully addressed. No issues!
Jim Higgins
6 days agoGreat guy, Great service
Taca J
1 week agoGreat Service! Highly recommend Patriot Pro services! Alex is amazing
Sean Fowler
1 week agoVery thorough and talked me through everything that was checked.
Tim Dooley
1 week agoChad did a great job, made the repairs and checked to ensure it was not still leaking.
Shawn Seibel
1 week agoGreat job hydrojetting both of my septic lines and scoping them!
Peter Galle
1 week agoAwesome Tech and great service!
Randy Penn
1 week agoOutstanding customer service. Technician was knowledgeable, courteous and helpful. It’s a pleasure doing business with them.
Randall Pickrel
1 week agoAlex and were very thorough with their Spring A/C check. Both were courteous and professional. As always, they gave me excellent Patriot Pros service! Good employees, Javier!
Joe Montoya
2 weeks agoVery efficient, Knowledgeable, was a education for me would recommend.
Jeremy Roentz
2 weeks agoKnowledgeable, experienced and extremely professional! I would highly recommend Javier and Patriot Pros!
Betsi Young
2 weeks agoPatriot Pros are responsive and very knowledgeable. We had a leak in the vicinity of the expansion tank from our well. We called on a Friday afternoon and said Monday or Tuesday would be fine. Not long after, Alex let us know he was coming out then. He assessed the problem and walked us through what the repair would cost. He was able to get the replacement tank Saturday morning and came out with his coworker, Sam. The quickly and efficiently took out the old tank, replaced it with the new one, and stayed in touch with us every step of the way. We couldn't have asked for better customer service or professional work.
Tucker Reddy
2 weeks agoBest service imaginable!
Megan Fowler
2 weeks agoWas very helpful!
Sean Fowler
2 weeks agoVery thorough and talked me through everything that was checked.
Brittany Davis
2 weeks agoShay and team are true professionals. They are extremely knowledgeable, and have consistently provided us with top notch service. They replaced our hot water heater same day, and our furnace when that failed as well. Would recommend this outstanding team to everyone!
Erika Lupe
2 weeks agoI had an amazing experience with Patriot Pros! Their team was professional, kind, trustworthy, and incredibly hardworking. They went above and beyond to ensure everything was done right. It’s rare to find such a dedicated group of professionals, and I truly appreciate their excellent service. Highly recommend!
C Brugge
3 weeks agoJavier and Patriot Pro team blew me away. Seriously top notch professionalism and the guy is seriously knowledgeable. The problem is fixed, plus he discussed some routine maintenance, made suggestions about upgrading the security of our plumbing system, and was super friendly. Will be calling these guys in the future for any plumbing and HVAC needs. Thank you!!
Debra B
3 weeks agoAlex was polite, thorough and knowledgeable and took time to explain everything in detail.
Erie Genova
3 weeks agoFurnace repair and replace water heater. Excellent in every aspect.
Parker Norwood
3 weeks ago28 years experience and a 9:00 pm service
scott ludvik
3 weeks agoI recently called with an emergency; Sarah was understanding, professional and courteous. After asking me a few (basic) questions, Sarah not only diagnosed the problem, but referred me to another specialty service provider to get our situation resolved quickly! Patriot Pros has a new customer!
Donald Chernoff
3 weeks agoEmployees are all top-notch, professional, couteous, and friendly.
Wade Lupe
3 weeks ago5 star service as always!
RosaLee Johnson
4 weeks agoWhat a wonderful family owned business. Javi and Sarah are so caring, kind and professional people. Alexis the mgr treats his staff as family more then employees, what a great team. The three projects Patriot Pros has done for me have been so great, that even my neighbors have used them too. The picture attached is my last project of moving my main shut off valve from the crawl space to my main level. Patriot Pros are the ones to go with if you need a job done right with a professional team, and a whole lot of kindness!
Kent Jones
4 weeks agoAlex and Sam were fantastic! They came out and took care of a tiny leak we had with no problem! Javier helped us identify a bigger problem as well so we could get that handled. High level of service and professionalism!
Caleb David
4 weeks agoAlex came out on a weekend to fix a water line for a new fridge due to lack of proper work previously. We have gone through 2 refrigerators because of the lack of past work and are grateful for his professionalism and expertise late on a Sunday night. We have been without a fridge for a week and this was such a huge help and so grateful! Highly recommend!
Cameron Boman
4 weeks agoAlex was incredible! The job was completed quickly and efficiently. Would highly recommend him again!
MonaRae Hobart
4 weeks agoThis is a great company with great people.
Mike M
4 weeks agoMy experience with Alexis from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. Explained patiently and in detail the plumbing situation that I face. No pressure, no hype, no upsell, just the facts. A pleasure to have in my home. Very detailed and knowledgeable.
Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service.
Isabel Finken
4 weeks agoVery knowledgeable and communicative. He explained everything thoroughly and was very professional. Great team from first call to service/payment!
Patrick Naper
4 weeks agoI have used Patriot Pros for several years, and will continue to do so. They are very professional and honest. They will not sell you what you don't need! I am part of their Presidential Program where they inspect your heater and AC every year to make sure there aren't any problems. Every person that has come to our house has been very polite and friendly.
Katie Coleman
4 weeks agoQuick, professional service. Always will use them for my needs.
Tyler Tucker
1 month agoAmazing experience as always. Thank you so much for always focusing on the small details of our home. You always make it a pleasure to work with the company. Take care.
Patrick Shutt
1 month agoAlex is true professional. Great service
Mike M
1 month agoMy experience with Xavier from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. was able to troubleshoot and resolve a baffling situation. Half of my basement was without power. Xavier had to pinpoint the one wire that was causing the short circuit. Seemed like needle in a haystack to me. Outage was resolved most efficiently. Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service.
Richard Lewis
1 month agoThe plumbing technician sent to my home were very professional and thorough. Thank you Patriot Plumbing.
Aaron Lopez
1 month agoAlex is very professional and always willing to answer any questions or concerns. My water heater was going out, and Alex and his team we're out the next business day to replace the existing with a new water heater. with new parts. Patriot Pros removed the old water heater and provided a county inspection with the new installation. Very clean install and all concerns were answered on the spot. The customer is always #1 priority. I highly recommend Patriot Pros for your HVAC needs.
Amanda Schaeper
1 month agoWe had the unfortunate experience of a broken pipe on a newly purchased home. I cannot express how grateful I am for Nicholas who came out, fixed the leak, and on top of that throughly checked the rest of the home. I think what made the entire experience stand out was his true passion for the job and his patience to educate us and truly walk us through the entire process.
Hands down best experience, will recommend to anyone.
3/13/25: Alexis and his team were amazing they fixed all of our issues. Working late into the night- top notch ethics and work. Would hire them again and again.
Kendall Smith
1 month agoAlex and Chris fixed my water leak from my shower. Because we were later on the schedule, the job completion went into the evening. We had sleeping kiddos and and early risers that had to go to sleep while they were here. When the water turns back on they were extra cautious to make sure that the sound it makes was not too disruptive to anyone sleeping which I thought was so kind. I wasn’t even thinking about it. They walked me through everything they did and were such a pleasure to work with. They made sure all my questions were answered even before they started work. I highly recommend this company and both Alex and Chris as top notch professionals.thank you!
Daniel Layton
1 month agoJavier and Sarah were very thorough and made sure that both of our furnaces were functioning properly and safely. I believe they went above my expectations by explaining what they were doing. I would recommend Patriot Pros and will call them again for my AC, Water Heater, and other needs.
Kenny Sheldon
1 month agoAlex was fantastic! He was very professional and knowledgeable and offered me a good deal on future repairs...highly recommended!
A.B. T.
1 month agoSuper job! Javier and his team did two different jobs for our diner and made the experience great! They were very professional, highest quality work, detailed and on time! Thanks guys for exceeding the expectation!👌
Miteru Reilly
1 month agoJavier, his crew, and Alex were awesome! Super friendly and knowledgeable about everything that needed to be done. They were fair with pricing and cleaned up after themselves, which is not common. I will definitely be calling them with any future jobs that need to be done.
Scott Lewis
1 month agoAlex and Sam meticulously inspected and tested our furnace to diagnose the issue that was preventing it from functioning. They explained the problem in detail and quickly obtained a replacement part locally. As such, our furnace was fixed and fully operational in a matter of a few hours while outdoor temperatures were below freezing. Alex and Sam were both very professional, knowledgeable, cordial and helpful. Thanks Patriot Pros!
Sarah Peters
1 month agoGreat team and great service! Thank you!
Marsha Stacy
1 month agoEntire team (Sam & Chris incl) were kind , efficient, answered all questions & stayed to ensure entire system working properly
Hughes Bakewell
2 months agoExtremely competent, friendly and professional. Very well run business with tremendous employees.
Amber Moorer
2 months agoJavier and his wife came after hours on their way home and helped me with an urgent shower problem! They helped me get it put back together without flooding the bathroom or waiting until the next day to turn the water back on in the house! They explained what was happening and why and even helped me discover some other issues that I wasn’t even aware of! I highly recommend Patriot Pros to anyone who needs help with anything water or plumbing related
Candice P
2 months agoUpdate: As additional needs have come up, Patriot Pros continues to deliver top notch service!
We had a gas leak that left us without heat or hot water. The Patriot Pros team worked long hours to make sure we would have heat before a winter storm was scheduled to hit. They went above and beyond in all areas. After the storm we had them back out to do some additional work on our home and they not only plowed our driveway but helped an Amazon employee who's car was stuck in our driveway. I highly recommend Patriot Pros!
Anthony Fagnant
2 months agoProfessional, research in depth for difficult task, willing to seek help from others.
Dave Bird
2 months agoAlexis G with Patriot Pros Plumbing, Heating, Air & Electric is truly one of the best technicians that has provided us service in the last 10years! He is very thoughtful and professional in every way. He took time out to first listen to me describe the issues I was seeing with our Steam Humidifier…then he explained in full detail what his plan was to troubleshoot to find a solution. At every step, he kept us informed to insure total transparency of his effort. He very competent in his trade and very detail oriented in his work…lastly, he followed up with the manufacture to confirm the fix was the best option! No doubt he is second to none!
He is highly qualified and trained HVAC technician, and the company Patriot Pros provided support and responsive customer care thru every step…you will not go wrong using them for you HVAC and Plumbing job…they are my first and foremost provider!
Stephen Douglas
2 months agoIt's always a pleasant surprise when Javier shows up in person! Great service from these folks, as always. Highly recommend.
Ramiro Gutierrez
2 months agoRecently I called on Patriot Pro to bring our humidifier back on line, this unit wasn’t performing the way it supposed, after discussing the problem with The folks at Patriot Pro they assigned Alex to the job, Alex was prompt to the job, finding the problem and explaining every step of the repair, we’re glad to have Patriot Pros as our contractor and we certainly recommend them. Thanks Alex and Patriot Pros.
Ray Gutierrez
Castle Rock, CO
Michael Krager
2 months agoAlexis Garcia-Mercado did an outstanding job on our water heater/HVAC evaluation. Highly informative and consultative. Would absolutely use Patriot Pro’s in the future!!
Britta Conway
2 months agoMarcus, Chris and Frankie little Javier were awesome!
Another great experience with Patriot Pros!
Dave Bird
2 months agoCraig was once again truly outstanding!!! He has help at our house a couple of times and is always professional and Courteous. His work is efficient and meets the five star service that patriot pros always delivers. They are go to heating ventilation and plumbing company.
Patricia Ellenbecker
2 months agoVery knowledgeable and easy to work with. Explained everything and made sure to answer all questions. Will recommend and use again.
Ramiro Gutierrez
2 months agoI’m very satisfied with the work done by Alex, he was very professional, performed the necessary maintenance and advised us about annual maintenance including purchasing replacement parts for the future. Thank you Patriot Pros and thank you Alex.
Ray Gutierrez
Castle Rock, CO
B M H
2 months agoProfessional, punctual, experts who were reasonably priced and left my home in the same fashion they found it. Technician was up front about how they do business and that's the high standard of service I received.
Mick McCoy
2 months agoNicholas did a great job. He kept us informed throughout the project. Everything is working great now.
Cathy Stemper
2 months agoFixed my issue, looked at all my equipment and clearly explained everything.
Michael Mirabito
2 months agoOur tech Alex was extremely professional and polite. He explained everything in depth and was very knowledgeable. I highly recommend using Patriot pros.
James Budwell Marketing
2 months agoJavier and Sarah always strive to meet client expectations and push their service advisors to deliver nothing less than perfection. They not only seek to bring out the best in themselves but also in others, ensuring a top-quality product
Jessica Mirabito
2 months agoAlex was so knowledgeable and gave us a great service! Very happy with this company and will 100% be using their recurring services.
Jonathan Morgan
2 months agoAlex was very professional and did a great job explaining the problem and the work required to fix it.
Robin Garcia
2 months agoThe technician was extremely helpful and professional.
Taggart Gillespie
2 months agoVery professional and courtesy.
Timothy Leo
2 months agoGreat service, explained all the work to be done.
Mary Sullivan-Bieber
2 months agoIt was an absolute pleasure to meet Javier and Sarah. The amount of information and the time they gave us was beyond appreciated! Seeing their process and step by step explanation was eye opening and thoughtful. I will absolutely recommend Patriot Pros to everyone.
Barbara Letherby
2 months agoWe contacted Patriot Pros. They were extremely helpful. Fixed the problem and recommended a permanent fix. Which will be down this spring.
Highly recommend .
Barbara Schafer
2 months agoNicholas was a pleasure to work with. He explained what he was going to do when he arrived. Then he proceeded to complete his task very neatly and efficiently. When he was done, he walked me through the changes and answered all my questions. The work area was spotless when he left. I am always impressed by Patriot Pros and their staff. Thank you.
AMP LLC
2 months ago10 STARS I feel very lucky to have had my wife call Patriot Pros. At 1st I was worried the issue would be absolutely insane expensive. Once Javier got here I immediately felt in great hands. Not only was I able to be a part of the troubleshooting process. But I learned a ton more than I ever knew about plumbing and many more things. I appreciated that the most as any education and knowledge is absolutely priceless. You know -teach a man to fish and all. Javier explained everything he was doing to diagnose the leak and taught me about every step as well as allot of general tips that every new homeowner should know! He has mastered the art of plumbing as well as HVAC and was impressively knowledgeable and has the rare ability to explain every bit of it making it is very easily understandable. Patriot Pros also has a greatly valuable 3 time a year service plan which as a new homeowner.. is priceless. If you call these guys . You're in great hands so breathe easy! Take care!
Joseph Sheehey
2 months agoNick walked me through every step of the work he was completing, created clear expectations and overall excellent work. Thank you Nick!
MonaRae Hobart
2 months agoThis is a great company with great people.
John-Karl Looney
2 months agoNick was great to work with and provided me with great service. He answered all my questions and took time to explain everything to me.
Steve Yellstrom
2 months agoNew water heater and furnace. Both installed fast and professionally. Explained every step and answered all of my questions in terms that I could understand. Also, they encouraged me to watch them work!
Michelle Buehner
2 months agoAlex was awesome. Super helpful, respectful, and informative. Everything was incredibly professional and he did a wonderful job. Will definitely use Patriot Pros again.
Melissa Reaux
2 months agoOnly trustworthy ones in the business! 😀 hard working, understanding and responsible !
jack markusfeld
2 months agoFixed the problem rapidly. Very professional. Excellent service.
David Bushnell
2 months agoAlex & Bruce did our annual whole-house pluming check. They were very thorough and did a couple helpful maintenance tasks while they were here. We now have a good picture of what we will need to do in the future. As usual, they were professional and very knowledgeable. Thank you Alex, Bruce & Javier.
Jason
3 months agoJason was very polite and understanding to our situation
Kaitlyn Epperson
3 months agoThey were super helpful in walking me through how to take care of my new water heater. Installation was thorough. I appreciate the membership advantages. Highly Recommend!
Amanda Schaeper
3 months agoWe had the unfortunate experience of a broken pipe on a newly purchased home. I cannot express how grateful I am for Nicholas who came out, fixed the leak, and on top of that throughly checked the rest of the home. I think what made the entire experience stand out was his true passion for the job and his patience to educate us and truly walk us through the entire process.
Hands down best experience, will recommend to anyone.
Henry Sanchez
3 months agoPatriot Pros really came through for us during a stressful situation. Nicholas went above and beyond to help, taking the time to thoroughly explain everything and patiently answer all of our questions. His dedication and exceptional service truly set him apart. Highly recommend!
Nate Watson
3 months agoBest plumbing I’ve ever had plumbed
Bill Daniel
3 months agoThorough, professional and courteous service
Kevin Duncan
3 months agoThey did a great job on our recent water service freeze….. we’ve used Patriot pros several times in the past, and they have always been very prompt, and able to analyze and solve the problems we have had. On this recent water service freeze up, they identified the problem, and brought a pipe deicing machine and thawed out the freeze within a few hours! Nick worked late into the night, to get the problem resolved. We recommend them highly.
Craig Peterson
3 months agoSuper, professional service as always.
RJ
3 months agoPatriot pros did a great job for us!!! Chad, Daryl and Rob were amazing to work with. Very professional and super talented.
Paul Dekker
3 months agoFantastic service. Will use this company for any service or repair going forward
Joseph Kiel
3 months agoNick was knowledgeable and professional and kept me informed step-by-step of the results of his inspection.
Aaron Lopez
3 months agoAlex is very professional and always willing to answer any questions or concerns. The customer is always #1 priority. I highly recommend Alex from Patriot Pros!
Roxanne Lopez
3 months agoVery knowledgeable, helpful and personable!
Phyllis Matthews
3 months agoPatriot Pros staff are always courteous and professional. The last 2 service providers explained in detail what they were looking for and their findings.
Brianne Mcclellan
3 months agoAlexis did a very thorough job explaining the issues and options, very good experience
Karen Meyer
3 months agoWe are consistently pleased with Patriot Pros and how every technician including Alex arrives on time and provides exceptional service while they are here. They are polite, thorough, and a delight to work with. We trust our house to Patriot Pros.
Chad Spath
3 months agoGreat service very helpful and explained while going through the checks.
Troy Treadwell
3 months agoPatriot Pros is, hands down, the best HVAC company I've ever worked with. Javier is not only extremely professional and knowledgeable, he also understands and embodies the true spirit of customer service. He's also got a great team, including Genesis, with whom I speak every time I contact them. She's very polite, friendly, and always helpful. Keep up the great work!
9/25/24: Had our furnace inspected by Nicholas today. He's not just very professional and knowledgeable, he's friendly, upbeat and clearly loves his job. Definitely a pleasure meeting him!
1/17/25: Just finished up the annual plumbing inspection with Alex, who was as professional and friendly as I've come to expect from Patriot Pros. You guys rock!
Lili Purslow
3 months agoAlexis was outstanding! Extremely professional, thorough, knowledgeable and courteous!
Michelle Miller
3 months agoIncredible service, Frankie was wind to work with as always.
Steve Yellstrom
3 months agoFast, efficient, informative and friendly. New water heater installed to perfection.
Lee Scott
3 months agoRyen was prompt and quickly fixed my issue. He explained what he was doing and the problem. I highly recommend these guys!
Hughes Bakewell
3 months agoExtremely competent, friendly and professional.
Edward Nall
3 months agoRyan and Nick were awesome!
Rich Ferguson
3 months agoJavier and his crew did a wonderful job installing a new HALO, whole house filtration and conditioning system, a ultraviolet sterilization system, an iron shield system , a sand master; to prevent sand from accumulating in your pressure tank, a new pressure tank, an acid water neutralizer, and a Moen flo wi-fi smart sensor. They were thorough in their explanation of the system, the installation was smooth and everything done as it was explained to me prior to starting.
If you have concerns about your copper pipes being eaten by our acidic well water and the quality of your drinking water I would recommend Patriot Pros to have your problems alleviated!
Jessica Johnson
3 months agoNick was awesome and super friendly. Made everything easy for me to understand and was quick!
R. Mutt
3 months agoVery knowledgeable tech. Very cordial & friendly. We are so glad he was available to fix our problem!!
Lark Knigge
3 months agoNicholas was very clear about his findings and made sure we understood the status of our furnace. I was later contacted by Tracy and told that because I signed up for the care plan, my fee for the visit was waived! 100% recommend using these people!! 👍🏼
Paul Patton SB
3 months agoOur service tech was Nick. He did an awesome job and communicated with precision. I can’t say enough about him. The cost of the service was higher than expected.
F. Mark Paz
3 months agoAlex, the Patriot service tech, was knowledgeable, communicated the problem, and completed the repair efficiently. Patriot has serviced our home for more than 15 years.
Cathy Malloy
3 months agoVery professional and explained everything before the did it!
Colleen Martinez
3 months agoQuick to get the job done and the technician was knowledgeable and communicated the process and steps needed to resolve the issue. Thank you!!
Brinon Whitton
3 months agoFriendly and prompt service.
James Randall
3 months agoProfessional and courteous at all times. Responsive and met the time commitments
Josh Taylor
3 months agoNick was super helpful and got our disposal working great!
Debra Woodworth
3 months agoNick was very professional and we are very happy that he came to our home! He was very thorough and did a great job and explaining every asset of the plumbing features in the home. It was great to have him here and he is a great asset to Patriot pros
Zach Olson
3 months agoGreat service honest and fixed our problem even though they had to worked late into the night
Robert Swander
3 months agoNick is young and enthusiastic. He answered all my questions and gave excellent service.
Steve Richardson
4 months agoService was very thorough. Great experience.
andy.cindi Pollet
4 months agoNick B was professional, polite and performed perfectly. That's a lot of alliteration! Great guy, great service! You get what you pay for and more!
Jason Crowell
4 months agoExcellent communication and service! Ryan did a great job on our furnace check up!
Brittany Davis
4 months agoRyen was very professional and knowledgeable. He did a thorough job and inspection for us. Would highly recommend!
Michael & Jacqueline Greger
4 months agoNick was great! He came in, made quick assessments, and performed high quality work. We’re so appreciative of his work and will be calling Patriot for any future needs!
Darrin Sevilla
4 months agoCalled Patriot Pros this AM for a heating issue. They had a Technician dispatched right away. Our Tech was Ryen Crum, very upbeat and professional. Fortunately is was a quick fix.
Thanks for sending out a awesome young man.
Russell
4 months agoOur tech Alex was great. Very informative and resolved our issues
Jennifer Urbonas
4 months agoGreat gentlemen! Very knowledgeable. Quick response to a Sunday service call
Lyle Risner
4 months agoThe tech was very knowledgeable of HVAC Systems and was very quick in his assessment of our difficulties. All this and very personable and an excellent salesman of the services that your company could provide for our needs. Because of his professionalism we will look forward to working with you in the future. Lyle Risner
Lance McCollough
4 months agoNick was awesome and explained things thoroughly! He’s the best!
Tammy
4 months agoAlex was so courteous and knowledgable. He was genuinely concerned about explaining everything to us. He went above the repair service and checked other things as well. He really established trust in him and his company.
Mike Parsons
4 months agoIncredibly knowledgeably and friendly technician. Thank you for the service today!
Wayne Quigley II
4 months agoAlex was very knowledgeable and friendly.
Marcie Pera
4 months agoAlex has to be the nicest young man I have ever met. Very polite, took his time and was very thorough as to not miss anything that is or could become an issue. Explained in detail what what his findings were, along with what steps should be taken forward .
Very pleasant person to make a person feel better about an unpleasant situation.
Thank you Alex.
Tamara Mionczynski
4 months agoThe whole experience was very professional and personal at the same time. When I called the first time the lady that answered the phone was very thorough in her questions and confirming my answers. She told me a dispatcher would be in touch about scheduling. Sara called me back shortly after and took all of the information, gave me her direct line back if I had questions. The next day everything went exactly as she had said. The technician, I am bad with names, was just amazing; very thorough and so courteous and thoughtful. Explained everything very well - the only disappointment was the manufacturer's warranty that basically covered 1/18th of the cost of a $4,000 part - not this companies fault but I sure would research what is being put in your home because our furnace is only 2 years old, just past Patriot Pro's warranty and then the manufacturer only covered $600 of a $4,000 blower motor that should not have gone out at 2 years. The people at Patriot Pros are professionals from start to finish.
Jennifer H
4 months agoWe always have a great experience with Patriot Pros. Ryen did a great job with a repair to our furnace today!
Drew Edsall
4 months agoExcellent , thorough , and got the job done that another company couldn’t finish . We had a badly blocked line right before Christmas and appreciate Patriots prompt response and fix!
Chad Stark
4 months agoAlex was Phenomenal, amazing customer service, amazing communication of details and expectation of work, and a great attitude! Thank you Alex
Greg Kling
4 months agoI won't be using anyone else for these services. Sarah was fantastic to work and communicate with. Exceptional customer service.
Roger Miller
4 months agoVery through helpful and professional job was quickly completed
Renee Bennett
4 months agoAlex was awesome! He was very professional and courteous when explaining what happened with our furnace. He was thorough and answered all of our questions. He and his team did a great job assisting us with our furnace replacement.
Larry Van Deventer
4 months agoFurnace exam went smoothly & Nick answered all my questions.
Steve Hardin
4 months agoAlexis arrived as scheduled and explained precisely what he would accomplish. He thoroughly examined our furnaces and have me a concise report of the status. He also assisted me in balancing my thermostats to insure balanced and efficient heating. Excellent experience!
John Wilson
4 months agoAlex worked very hard and was very knowledgeable about the work.
Maddie
4 months agoAmazing service! Nick was very fast and prompt when he came out to the business to check our heating/cooling units. He was very informative and knowledgeable. 10/10!!
Jerry Gingerich
5 months agoRyen was very thorough and super professional. Enjoyed his insights on how I can prolong the longevity of our furnace and AC system. Much appreciated and will certainly call upon him if and when I ever need Patriot Pros’ outstanding services.
Adam M
5 months agoRyan was great. Explained all our options and was very knowledgeable about the types of service that they provided and what they could do in our particular case. We did not end up going with the install but appreciated them taking the time to come out and take a look. Thank you.
Micky Schlagel
5 months agoJavi and his team are amazing. They are trustworthy, work hard, and take pride in what they do. Highly recommend them.
Steve Richardson
5 months agoVery quick to get out. Service was very thorough. Great experience.
Lauren Tutzauer
5 months agoAlex was super personable and informative and went the extra mile to help us.
Dakota 69
5 months agoGreat service and fast. Even on a Sunday!
Lisa Murray
5 months agoVery professional and courteous! Took time to review options and answer questions. Gave options and info, shared pictures of the heating system with me. Great job
Donette Barry
5 months agoAlex was awesome! We had a unique situation happen to our furnace… him and the Patriot team worked hard to get us a resolution and fix before Thanksgiving. We appreciate their constant communication and bringing space heaters over in the interim until it was fixed. Thank you
Todd Miller
5 months agoAlex was very thorough and professional. He made sure everything was done just right.
Patricia Homburg
5 months agoVenise Morgan with Patriot Pros Plumbing is very pleasant and professional. She is knowledgeable and always answers questions in a timely manner.
Jason Crowell
5 months agoExcellent communication and service!
Tina Whitby
5 months agoThanks Alex for your time and explanation about our furnace. You went the extra mile, thanks again.
Ramiro Gutierrez
5 months agoI’m very satisfied with the work done by Alex, he was very professional during the job as well as very knowledgeable about the repairs, I will certainly recommend Patriot Pros for future jobs. Thank you Patriot Pros and thank you Alex.
Ray Gutierrez
Castle Rock, CO
Ramiro Gutierrez
5 months agoI’m very satisfied with the work done by Alex, he was very professional during the job as well as very knowledgeable about the repairs, I will certainly recommend Patriot Pros for future jobs. Thank you Patriot Pros and thank you Alex.
Ray Gutierrez
Castle Rock, CO
David McMahan
5 months agoFrankie very thorough
Cody Martin
5 months agoGreat experience and very helpful
Steve Antonczyk
5 months agoNic from The Patriot Pros came out and resolved our issue. He was extremely knowledgeable and professional. I highly recommend Nic and the crew at Patriot Pros.
Jeffrey Young
5 months agoWe needed a new water heater as ours was starting to not work and was leaking. Thanks to Javier’s knowledge on water heaters we decided to go with a tankless water heater (which have a lifespan about 2-3x longer than a standard water heater) which help solve an additional two problems we were encountering: running out of hot water and the time it would take to get hot water through out the house. Immediately after installing the tankless water heater with a circulation line, those two problems were solved.
The work product from the crew was great as well. You can tell if someone likes their job by the quality of the outcome. Crew is very friendly and made sure they had answered any questions we had. Will definitely be a repeat customer and utilize their monthly membership plan.
Joan Chaffin
5 months agoRegularly schedule yearly inspection of furnace turned into a malfunction which I did not know about. No fan running - no heat. My patience wore thin and all involved calmed me and resolved the issue all on a very very snowy day. Did everything with a smile, assured me all would be okay and it was by the end of the afternoon. Well done men. I am so grateful. Have been using Patriot Pros for maybe 18 -20 years.
Melissa Reaux
5 months agoOnly trustworthy ones in the business! 😀
Robert Ballweg
5 months agoProfessional attitude. Quickly spotted issue and fixed loose connection. Alex was very courteous, informative and professional.
Frank Palmer
5 months agoAlexis did a great job helping me repair my furnace. He was very knowledgeable and professional.
CO11 WRX
5 months agoI have been working with Venise at Patriot Pros for some time now. She has always been extremely helpful and is a pleasure to deal with. Thanks for your help with everything! Keep up the great work!
Shereka Mighten
5 months agoVenice was very professional on the phone, she was very informative and provided the necessary assistance needed.
Mark Miller
5 months agoJavier and the Patriot team were timely, very communicative, and treated our needs as if they were a top priority. I won’t be working with any other plumbing and HVAC company moving forward.
Tammy Miller
6 months agoNick and Logan are amazing. Super friendly and professional. They explained everything that they are doing and showed us what he was looking at and why. I will use this team and company again.
Brinon Whitton
6 months agoFriendly and prompt service.
Donald Chernoff
6 months agoEmployees are all top-notch, professional, couteous, and friendly.
Cindi Jorgensen
6 months agoHave been using Patriot for all our plumbing and heating needs for 10 plus years. Efficient, friendly, clean up is awesome, and responsive to our requests when help is needed! Office staff is helpful, too!
Highly recommend!
Tim Saffold
6 months agoProfessional, courteous, and dedicated to superb customer service. Patriot Pros is an outstanding company.
Paula Redmond
6 months agoNick did a nice job in the walk thru explaining all the aspects of my current system, what was needed to fix the problem, as well as a very thorough process of bidding the project. He and Ryen were a pleasure to work with!
Gerard Valle
6 months agoThe company was very communicative as to when the technician would show up. Service was concluded same day and Alex walked me through what I needed to do to make sure my systems would run as efficiently as possible.
Bill B
6 months agoPatriot pros are a very professional company. Especially Alex. Service techs are always very respectful of the house and are also very informative about what their intentions are. I highly recommend this company for any of your air heat service needs.
Robert Ballweg
6 months agoExcellent work. Informative and left the furnace area in very clean and organized condition. Completed work as scheduled and work done very efficiently.
Carolyn Gratton
6 months agoNicholas was very thorough and kind helping us understand what needed attention with our heating system.
University Riders
6 months agoThey were very professional and thorough. I will definitely be using them again
LandonLu Long
6 months agoNicholas was fantastic! Probably the most happy-sounding call I’ve ever received before 9 AM. They were able to get me in early so I wasn’t late for work and were very efficient taking care of my inspection. Luckily, no repairs needed this time but when I need them, I will definitely call!
S W
6 months agoVery thorough service. Thank you Alex!!
S W
6 months agoVery thorough service. Thank you Alex!!
Sabrina O'Brien
6 months agoAbsolutely wonderful technicians Nicholas and Ryan are. You can see how dedicated , thorough and invested they are in what they do! Very professional, knowledgeable and friendly. Kept us informed about all details throughout the entire visit. The company provides amazing customer service!
Joanne Hoyt
6 months agoBrendan was very helpful arranging and keeping me informed regarding my service call. Alexis was very quick to contact me about when he would arrive. He was very polite and professional when checking my furnace and showing me everything he checked. Great experience.
Sheldon Campbell
6 months agoGreat tech. Took his time and was very thorough.
Brian Killpack
6 months agoNick and Alex answered all my questions and did a fantastic job!
LandonLu Long
6 months agoNicholas was fantastic! Probably the most happy-sounding call I’ve ever received before 9 AM. They were able to get me in early so I wasn’t late for work and were very efficient taking care of my inspection. Luckily, no repairs needed this time but when I need them, I will definitely call!
Julie Forman
6 months agoCame out on a Sunday and got our water heater back working. Quick and Friendly service.
Dan Mitchell
6 months agoFrankie was very polite and respectful and made the effort to get me a good price. Mark came today (2-13-24) and did an excellent job of explaining the thermostat
Today, 8-8-24, Javier came with a trainee and fixed my blower fan in very short order. They came to our rescue in less than 24 hrs. All employees have been A+ with their customer service. I'm very happy with today's service!!
Gregory Jablonski
6 months agoAll of the staff from Patriot Pros were knowledgeable, efficient, and were very courteous during their work on all of the installation of toilets and other plumbing matters associated with our water connections to sinks and toilets. If you have not used their services... they should be you first and only call.
ira young
6 months agoGreat service kind and courteous tech!
Barbara Schafer
6 months agoAlex was very courteous and kept me informed of his findings and progress throughout the inspection. Very persistent and knowledgeable of the system. Definitely my “Go To” service company for any problem! Alex was very informative about the status of my system and future maintenance options. A pleasure doing business with this company.
jack markusfeld
6 months agoFixed the problem rapidly. Very professional. Excellent service.
Mary Ann Metcalf
6 months agoOur service tech Alex
was knowledgeable and skilled at servicing our furnaces. He was polite and explained the project completely before doing the work. We were kept informed as to timing for arrival. We highly recommend Patriot Pros.
Peter Galle
6 months agoAwesome Tech and great service!
Amy Valentine
6 months agoAnthony was knowledgeable, communicative, and very kind. Thank you for your great customer service!
