Patriot Pros
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Awesome service! Representives were friendly, efficient and very professional. Frankie Hoggard and Clarissa D. Were both very professional and very friendly. Eris and her partner came out and cleaned the sensor with sand cloth to eliminate the problem , and checked to make sure that was the only issue. They even showed me how to clean it myself in the future. Both were friendly and professional! I also liked that their email telling us they were on their way included a photo of the service persons coming. I really wanted to find a local (Castle Rock) company, but had previously not had good experiences with the local service contractors. After seeing the well maintained Patriot Pros trucks around town, and driving by their offices and seeing things well organized, I decided to give them a try. From the first interaction on the phone, to the follow-up calls, to the experience with the technician (Javier), it was the best customer service experience I have had in a long time. Further it became clear that Javier really knew his stuff, and was not trying to just ring up a big bill. He said several times that the culture of the company is about taking care of people and the community, and down the road it will always payoff. Thank you ! I had the pleasure of working with Greg today, stand-up guy and very knowledgable. Would highly recommend PatriotPros!Great service with a cup of cocoa
Service
furnace repair/cleaning
Best Customer Service and Technical Knowledge in Castle Rock
That one guy Greg is awesome~