Patriot Pros

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Best Customer Service and Technical Knowledge in Castle Rock

Rated 5 out of 5
November 29, 2022

I really wanted to find a local (Castle Rock) company, but had previously not had good experiences with the local service contractors. After seeing the well maintained Patriot Pros trucks around town, and driving by their offices and seeing things well organized, I decided to give them a try. From the first interaction on the phone, to the follow-up calls, to the experience with the technician (Javier), it was the best customer service experience I have had in a long time. Further it became clear that Javier really knew his stuff, and was not trying to just ring up a big bill. He said several times that the culture of the company is about taking care of people and the community, and down the road it will always payoff.

Thank you !

Avatar for Matt
Matt

That one guy Greg is awesome~

Rated 5 out of 5
November 29, 2022

I had the pleasure of working with Greg today, stand-up guy and very knowledgable. Would highly recommend PatriotPros!

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Chuck N.

 


 

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You can trust the people we send with the safety of your house.
- Background Checked
- Knowledgeable
- Convenient
- Drug Free
- Assured
- Best Warranty

Patriot Pros Plumbing, Heating, Air & Electric IconPatriot Pros Plumbing, Heating, Air & Electric

701 Park Street, Castle Rock

4.6 923 reviews

  • Avatar Jessica Johnson ★★★★★ 4 months ago
    Frankie was awesome. He was very friendly and courteous. He educated me well about issues before beginning any work. He also was super friendly and cleaned up after himself as well as helping me clean up. Company was very responsive and … More did a wonderful job with communication. Frankie deserves a pay raise for sure!
  • Avatar Melissa Uhey ★★★★★ 6 months ago
    We are very pleased with our new boiler system that was installed and other plumbing repairs preformed by Patriot Pros. Javier is the best! So knowledgeable and experienced. His staff are all wonderful, helpful, clean and professional. … More They installed our new boilers quickly and did a beautiful job. We were able to leave town on vacation without worry one day later. We have an older home with natural plumbing issues and they have taken care of everything to our satisfaction.
  • Avatar Stefany Sawade ★★★★★ 5 months ago
    In April we had Patriot Pros out for a quote on A/C installation. The owner himself (Javier) came out and since the price was right, we went ahead with them. They installed the unit SAME DAY! I was so impressed at their efficiency, and … More in them doing the job right after we’ve had such negative experiences in other home improvement processes. Troy and his team were awesome! We were also signed up for the presidential program so we get free checks over the year. Yesterday Junior came by and completed an electrical inspection. This was a day earlier than originally scheduled, but they had called to confirm that would work for me first. He explained the process and what they would be looking for thoroughly. He and Croix were friendly and helpful. I’m so thankful for two fully positive experiences with Patriot Pros! Highly recommended.
  • Avatar George Lekander ★★★★★ 4 months ago
    Billy came to our home for our annual electrical inspection as part of their preferred customer package. Billy was fantastic and helped point out deficiencies and helped us plan our electrical upgrades for our upcoming home improvement … More projects. We are always amazed by Patriot Pros employees and their professionalism. We will definitely be using them for our upcoming home improvement projects! Thank you again for outstanding service!
  • Avatar Cale Dansbee ★★★★★ 5 months ago
    Very nice to see integrity and professionalism are still alive and kicking! From the first service call till they left the house, these folks were 10 out of 5 stars! Not only did they show up on time, they made sure I knew they would take … More care of my problems. They were knowledgeable and very thorough in looking at our AC systems. I feel so much better about the status of our AC units after their inspection. To top it all off, they didn’t try to sell me new equipment! They explained how to spot the normal wear and tear and what to be on the lookout for. Super helpful! Thank you so much!!!

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