Reviews | Patriot Pros

CJ Johnson

1 week ago

Shane was very professional and thorough. He answered all of my questions as well.

Ken Jackson

1 week ago

Effeciant and helpful, Zach did a great job, they arrived when they said they would, dispatch was awesome!

Julie Weninger

1 week ago

Outstanding customer service - I was treated with the utmost courtesy from start to finish by everyone I worked with. My repair was done same day. They explained everything thoroughly and I felt equipped to make decisions on the options.

Sean Curry

2 weeks ago

Prompt and helpful service. Patriot Pros has come out at night and never complained once. Great shop

Eric Wenger

2 weeks ago

Friend, respectful, and kind. Very impressed with both of the Guys who were here.

Dr Kelly Lamoreaux

3 weeks ago

Excellent costumer service! Top notch service and trustworthy. Highly recommend this company. We had a pipe burst and they came after hours. We ended up having them fix several other issues that a different company had done incorrectly.

Josh Jack

4 weeks ago

The service provided was exceptional. The explanations and inspections were extremely detailed, knowledgeable, and thorough. Javi and Sarah, the owners, demonstrated exceptional customer service. Customer service is crucial, and their expertise, attention to detail, and care were greatly appreciated. I called and there made it a priority to get here same day.

Dan Meyers

4 weeks ago

Great service, stayed late the evening before thanksgiving to keep my family comfortable for the holiday. Would recommend!

Spencer Frazier

4 weeks ago

Zach and Sekou crushed it! They came out same day and fixed everything so fast.

joseph szucs

4 weeks ago

This company was extremely professional and engaged. The customer service experience is the best I have had in years.

Judi Reynolds

1 month ago

The entire team, from the front office to scheduling and technicians were amazing. Courteous, helpful, knowledgeable, and friendly. They worked closely with me around my schedule and concerns. Excellent customer service.

Kirsten Sabala

1 month ago

Zach was informative and helpful. Great experience.

Brian Sears

1 month ago

Javier is awesome! Just bought a new home with a boiler system for heating. It had a maintenance light on and I know nothing about boilers or radiant heating. He came out and answered every question I had and had to make a second trip to inspect properly and clear the codes. Didn’t charge me to come back out and didn’t push to do unneeded repairs. When I will need repairs, and everything breaks eventually, he’s my guy! And just for you Javier, it may not be your mess, but you can fix it!!

Dallas the Dynamite Tripawd

1 month ago

Shay and his team of two other gentlemen came to my house and were so friendly and courteous even my dogs Denali and Cara loved them. They were thorough and did a great job. I had hired a plumber previously who was horrible and I loved how Javier and his wife came last night and also educated me while they were here and were great with my high functioning son. I will use them again and again.

William Spellman

1 month ago

Zach is clear, concise and professional… Excellent communicator!

Celeste Andres

1 month ago

Zach and Sekou did incredible work on our house. Unfortunately, we had some pretty serious damage caused by a water leak and they came and fixed it quickly with keeping in mind our budget. They presented us multiple offers on what job they could do/how it would really fix the root cause and I so appreciate it. I would highly recommend these guys and Patriot Pros again and will be using them in the future (hopefully not anytime soon!) 🙂

Ryan Doyle

1 month ago

Walked into Patriot Heating and Cooling about a question about a filter for my furnace and was greeted by friendly staff Javier and answered all my questions.

Victoria McAdams

1 month ago

We are thrilled to receive our new heating and air conditioner set up. Patriot Pros were professional and service oriented from beginning to end. Thanks to Shay and his great team.

Drew Huff

2 months ago

Shay was fantastic and professional. Very helpful and thorough in his fix and recommendations.

Jonathan Stacey

2 months ago

Very knowledgeable, prompt, fast response time, friendly 5 out of 5 would recommend!

Paul Jones

2 months ago

Great attention to detail and very friendly

Albert Manjarrez

2 months ago

Same day service, very knowledgeable, very friendly and respectful.

anthony gilbert

2 months ago

Best company I’ve used in a long time. What a great experience Wonderful customer service.

Norm Bledsoe

2 months ago

Javier was clearly the most professional service man that has ever come to our house. This was not a repair call but an evaluation of our current pipes and hot water heater. I have no question that Javier's goal was to correct a system that could break at anytime. Unfortunately, I just can't justify the full correction now but will keep his very complete report and refer back to it at a time that I feel I can commit the money to make the full repair. In the meantime, know that Javier and all the people at Patriot Pros have been so responsive and professional at every level...I would highly recommend them.

D P

2 months ago

Patriot Pros are the absolute best plumbing company!!!! I had a small water leak and Javier came out to fix it the day I called. He was so kind to show me and explain to me exactly what had happened and gave me several options. I chose option B which required a special machine; and since it was the end of the day, I suggested that they return the next day, if possible, to fix the entire problem. Javier said they would return in the morning. The next morning Anthony came to fix the pipes. Anthony is very professional, personable and he did an excellent job!! Once he finished, he explained exactly what he did which was beyond my expectations. Anthony not only fixed the problem and improved the old set up, he left the area spotless!!! I highly, highly recommend Patriot Pros for any and all plumbing issues!! Thank you Patriot Pros!

Dan Fuhr

2 months ago

Quick, professional, solved the problem and cleaned up after.

Des Doris

2 months ago

Zach and Sam did a great job very professional and informative. I would recommend them to anyone looking for a good HVAC company.

Dan H

2 months ago

Excellent Service as usual!

Alex Myers

2 months ago

Great service!

RiceChiken

2 months ago

Great company. Great workers.

Edward Nall

2 months ago

Isaiah was great, very knowledgeable!

Sara Curry

2 months ago

Patriot Pros techs are always friendly and professional, prices are reasonable, and they always do a great job.

Lucia Craig

2 months ago

I found Patriot Pros by just seeing their vans around town. I called on Friday and got an appointment 3 days later (Monday). Customer service was great. My technician was Gerry. He was on time, pleasant to speak to, helped me with my trap door and got everything done quickly and neatly. I’ll definitely be using Patriot Pros again because apparently they do a little of everything. Update: I’ve continued to work with them over the years and they continue to be fantastic! I love how they advocate for the one job completion solution instead of the Band-Aid fix. They also make sure that you’re making an informed choice and don’t use pressure sales techniques. The owner is fantastic and all the technicians have been polite, respectful, and I’ve been comfortable hosting in my home.

Chris Boumeester

2 months ago

Javier, did a phenomenal job at evaluating our water/plumbing needs. Professional, courteous and competent. Maintenance check.

Nikki Caudle

2 months ago

Alicia answered my call on the weekend and was able to contact a technician to help me find where to purchase a hard to find type of filter for my furnace. She went the extra mile and was super friendly and helpful.

Norm Bledsoe

2 months ago

Javier was clearly the most professional service man that has ever come to our house. This was not a repair call but an evaluation of our current pipes and hot water heater. I have no question that Javier's goal was to correct a system that could break at anytime. Unfortunately, I just can't justify the full correction now but will keep his very complete report and refer back to it at a time that I feel I can commit the money to make the full repair. In the meantime, know that Javier and all the people at Patriot Pros have been so responsive and professional at every level...I would highly recommend them.

John

2 months ago

Great customer service. The team was very knowledgeable and gave great feedback. I recommend this company to everyone.

Jerome Revis

2 months ago

Friendly and fast service

Faye Revis

2 months ago

Very professional and friendly.

Craig Peterson

2 months ago

Super, professional service as always.

Jeff Winters

2 months ago

Replace many plumbing issues in our house. They kept after it until it was correct. Javi has hired some great young people.

Kevin

2 months ago

Zach, Javier, and the whole Patriot team always provides the ideal with their services and materials. Their materials and methods are brand new and cutting edge, and their products and installation are industry standard and above. These are the guys you hire when you don’t want anyone to need to come out again for the maximum potential length of time. When you want the job done perfectly right and thoroughly the first time. Within an hour of arriving, Zach figured out what was really going wrong, and after using the telescoping camera, recommended we not get vent cleaning for another 1-3 years; instead, he recommended we use a shop vac to clean the upper part of the vents only, and said that our AC system is not overrun with mold the way the other company lied to us, yet still offered a mitigation system that is preemptive and which would clean our entire home air system to hospital grade purity standards.

Betty Odello

3 months ago

We had water back up in our furnace room. Zachary was very professional, listened to our concerns, and explained what he was doing and why.

JEFFREY SWITZER

3 months ago

I had a clogged main. They would not leave until it was fixed. Very very professional and friendly. Highly recommend.

Shea Y

3 months ago

Patriot Pros are the best, 5 stars every time!!!

Darrin Sevilla

3 months ago

Had our yearly boiler check with no hiccups noted. Zachary Vieth is very upbeat and professional. Thanks for sending out an awesome young man.

Leslie Miller

3 months ago

Still awaiting the appointment in two days but my experience with Alicia was friendly and helpful. I felt truly cared about and that she was concerned my issue and situation. After appointment: Shay was awesome working amongst competing agendas in a very busy house!

joe craig

3 months ago

Shay hooked us up!

Lark Knigge

3 months ago

Nicholas was very clear about his findings and made sure we understood the status of our furnace. I was later contacted by Tracy and told that because I signed up for the care plan, my fee for the visit was waived! 100% recommend using these people!! 👍🏼 Had another visit for plumbing & furnace check and had stellar service from Shay!

Gary Zalesky

3 months ago

Promt courtesy service answered all my questions very satisfied

Leslie Miller

3 months ago

Still awaiting the appointment in two days but my experience with Alicia was friendly and helpful. I felt truly cared about and that she was concerned my issue and situation.

Erika Lupe

3 months ago

I had an amazing experience with Zach at Patriot Pros! He was professional, kind, trustworthy, and incredibly hardworking. He went above and beyond to ensure everything was done right. It’s rare to find such a dedicated group of professionals, and I truly appreciate his excellent service. Highly recommend!

A Cut Above Wood Co

3 months ago

First time using a plumber and was recommended to use Patriot Pros! I was so pleased with them! Communication was awesome, they texted who was coming to the house, and walked me through step by step on the project! Will use and recommend again!

jack markusfeld

3 months ago

Efficient, professional, friendly

Sara Merrill

3 months ago

Great service and explained everything really well.

Randall Pickrel

3 months ago

Alex and were very thorough with their Spring A/C check. Both were courteous and professional. As always, they gave me excellent Patriot Pros service! Good employees, Javier!

Carol Lemaire

4 months ago

Javi and Sarah came out last week around 5:30 pm to help us with a leaky, cloggy sink in our kitchen. They did an awesome job! They went above and beyond ! Very professional, friendly, knowledgeable. Will definitely be calling on them if needed next time! Thanks so much to Javi and Sarah!!

Kyla Kornmann

4 months ago

Shay and his team were responsive, efficient, friendly, and kind.

Dave Reynolds

4 months ago

Very prompt and honest.

Barbara Schafer

4 months ago

Zach was very courteous and explained each step of the inspection procedure. He made sure I understood his information and gave ample opportunities to ask questions. I expect exceptional service from Patriot Pros and I am never disappointed. Thank you.

Stefi OConnell

4 months ago

Shay was very helpful, will call him again. Thanks Shay!! 🌻

Cleat Crocker

4 months ago

I’m totally blown away by this company. So professional. So polite. They came out quick and explained everything to me. I was completely comfortable to have them provide me with the service I needed and they did not disappoint. The service tech who did my service work was Zachary Vieth. He did amazing. Super friendly. Stayed late into the evening to get me taken care of. I feel like they were well worth the price. Patriot Pros. I definitely recommend them!

Brian Kimmel

4 months ago

Thermostat had been going off and on over the last couple days. Christopher and Isaiah came out and noticed some excessive condensation that was tripping the unit. Cleaned out the lines and good to go. Also performed my furnish check for the upcoming season. Highly recommend this company, had nothing but great experiences.

Jeremy Gold

4 months ago

I had Patriot Pros visit my home to look at my gas lines and plumbing lines. The site visit charge was 100% worth it. They stayed for several hours and showed me everything to be concerned with and even gave tips on how to fix it myself.

Kitty Divis

4 months ago

I have used Patriot heating about 15 years. I absolutely love this company and all the employees. Never have they failed me when I've called for help, always sent quality help and always friendly... this is why I am still using them. Quality all around !! 8/21/2025 Just another thanks again for all the wonderful work that Patriot Pros heating does for me. They checked my split air conditioning and heating and actually answered all the questions that I have. They're respectful they're on time. The quality of service is excellent. That's why I've used them for over 15 years. Javier and Sarah are wonderful owners. Shay who came out to my home was just wonderful. Thank you for everything you've always done for me

Tammy Cameron

4 months ago

They were thorough and responsive and the utmost professionalism from handling my call to working in my issue

Erie Genova

4 months ago

Plumbing system check. Thorough and pleasant, 5 star service.

Leonard Teague

4 months ago

Christopher provided one of the best service experiences I had in a long time. He evaluated my A/C and gave me several options for service. His knowledge gave me a path moving forward with repairs and replacement. He didn’t try to swindle me or up charge me. He was honest, knowledgeable, and friendly. I will request Christopher & Patriot Pros for all future repairs.

Kathy Stratton

4 months ago

Javier and Sarah were absolutely wonderful. If there were 10 stars I would give them 10. I have had them in a huge emergency over a holiday and they were incredible. They are very thorough , kind and took great care of my plumbing today! The absolute best!

Alicia Atha

4 months ago

Just wanted to acknowledge Patriots care for their clients, especially their honesty! It has been an awesome experience working with them! Thanks guys!!

Tatjana J

4 months ago

Great Service! Highly recommend Patriot Pro services! Alex is amazing

Jonathan Stacey

4 months ago

Very knowledgeable, prompt, fast response time, friendly 5 out of 5 would recommend!

angelo salaz

5 months ago

Shay was amazing fixed all issues and even looked and recommended other issues that may need some future attention if not addressed now. Thanks Patriot Pros. I’ll be using your services in the future!

Steven Waiss

5 months ago

Samuel did a wonderful job and provided excellent advice on the care of our systems. Professional and resourceful and reliable.

Debra Woodworth

5 months ago

Our humidifier was not working. We purchased one, along with a brand new heater and hot water tank (2 years ag) Daryl was our tech and he was just so nice. He came in like an old friend and/or our brother. My conure, Quincy is picky about who he likes AND no issue. Daryl was again part of the family. He answered our questions and was quick and efficient. Once again I will say this company EXCELS at customer service and commitment to do the job correctly and in a timely manner. I recommend this company, you will not be disappointed. We love Patriot pros they come out and service our furnace and air conditioner. We recommend this company they’re the best! We had a technician come and change the filter in the humidifier, but I guess it wasn’t put in quite right? Shay Came today, May 17, 2025 fix the issue very quick and he was extremely friendly and very professional!

Dan McCarter

5 months ago

Absolutely amazing service and great people. Thank you so much for the help. Highly recommended!!!

Joel Bloom

5 months ago

My 21 year old air conditioner went out this summer. I contacted Patriot Pros. They came out the same day I contacted them and replaced my whole air conditioner system in one day. Fast and friendly service. Very professional.

J M

5 months ago

Great experience with the whole team. Same day assessment and service. The whole team, Javier, Sarah, Zach and Brandon were knowledgeable and extremely professional. Highly recommended!

Chris Funk

5 months ago

Top notch company. I would definetly call them again.

Alicia Corvera

5 months ago

Patriot pros has amazing customer service!

Robin Carroll

5 months ago

Javier and Sarah were extremely friendly and explained all the details of the issues.

Ashley Reilly

5 months ago

Patriot Pros are legit. Timely, friendly and knowledgeable. I never hesitate to send up the Patriot Pros signal when help is needed!

Barrett Carlson

5 months ago

Professional and knowledgeable and friendly!

Lisa Burt

5 months ago

The team was extremely thorough and Chris did a great job, very friendly , explained everything he did, and everything was left neat and tidy. He even left me a commercial fan so I could dry out the carpet (thanks Chris!). Would recommend.

Mira McLaughlin

5 months ago

The tech was super helpful and knowledgeable, called ahead to make sure I was ready for him and offered to run an errand for me while he was on the way, and walked me through everything going on. Will definitely call them again

Jarrod Walker

5 months ago

Service was quick and timely

Alejandra Sahagun

5 months ago

Patriot Pros is an amazing company with quality customer service!

Brandon Davis

5 months ago

I had the opportunity to work with Venise on a project recently where we were on a time line. Venise not only was great to work but she went out of her way to ensure our time line was met. The finished project is more than perfect! Great job Venise and Patriot Pros! We're looking forward to working with your team on our next project!

Brady Miner

6 months ago

Chris S. did a great job installing a new expansion tank in our water heater closet. He’s incredibly kind and his workmanship was top-notch. Highly recommend!

Brady Miner

6 months ago

We recently had Shay assist with our routine home inspection, and he was fantastic. Shay was incredibly kind, professional, and knowledgeable throughout the entire process. He took time to clearly explain what he was doing and answer any questions along the way. It’s always great to work with someone who not only knows their stuff but also makes the experience comfortable and stress-free. Highly recommend Shay and Patriot Pros!

jarrod tinnin

6 months ago

Very knowledgeable and professional. Easy to communicate with!

Kristen Williams

6 months ago

Christopher is not only great at his job but a pleasure to work with. The job took much longer and something else came up while he was here and he took care of everything! Can’t recommend them enough.

Nicolas Lovera

6 months ago

Patriot Pros helped me remedy issues with my hvac from another companies botched job. Patriot pros are professional and highly skilled! Thank you team!

Tim Saffold

6 months ago

Professional, courteous, and dedicated to superb customer service. Patriot Pros is an outstanding company.

Sean Fowler

6 months ago

Explained everything really well and was able to replace the AC condenser in the same day. Would highly recommend!

Greg Damore

6 months ago

Very thorough and friendly!!

Robert Ballweg

6 months ago

Professional attitude. Quickly spotted issue and fixed loose connection. Alex was very courteous, informative and professional.

Tammy Cameron

6 months ago

They were thorough and responsive and the utmost professionalism from handling my call to working in my issue

Steven Waiss

6 months ago

Samuel did a wonderful job and provided excellent advice on the care of our systems. Professional and resourceful and reliable.

Jean Bonham

6 months ago

The team lead by Shay was professional and friendly. It was important to them that they completed the job well. I very much appreciated the work ethic. Excellent job.

Kathryn and Donnell Potter

6 months ago

Sam did a great job explaining his process and keeping me informed on the progress of the work.

Sean Fowler

6 months ago

Very thorough and talked me through everything that was checked.

Teresa Spaulding

6 months ago

Sam was such a nice, friendly, knowledgeable guy and helped me out so much! He went above and beyond to fix my AC issues and make sure we were cool and comfortable in this heat! All of Patriot Pros staff were amazing and so communicative it was an absolute pleasure working with them and I would recommend them to everyone!!

Melissa Reaux

6 months ago

Only trustworthy ones in the business! 😀 hard working, understanding and responsible! Samuel was honest, hardworking and explained things quite easily!

Phoebe Belteau

6 months ago

Javier, Shay, Zach and the rest of the team did a great job. Their attention to customer service was excellent. We are extremely pleased with our new water heater and heating system.

Patti Turner

7 months ago

Sam and the dispatch team. We’re great. The Dispatch team kept me informed throughout the day when to expect my technician. Sam showed up and was efficient, professional, and knowledgeable. He checked my system top to bottom. And left us with options for next steps. I would recommend Patriot Pros without hesitation.

Bruce Riccio

7 months ago

Eris and Venise were helpful and professional

Kay Ach

7 months ago

The technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite. I am posting again after calling in an emergency request to address a plumbing issue - I had NO water! The technician was very professional, reassuring and thorough in trying to find the cause. In a short time he not only found and solved the problem. He was polite, patient, listened carefully to my remarks. Once again I had to have a service call to get my air conditioner to function. The technician worked very hard (in hot weather) to locate the problem and fixed it . I am so grateful for competent, efficient, excellent effort to stay with staying with the problem and solve it.

Tammy Kilponen

7 months ago

Javier (and apprentice Zac) provided exceptional service. I really appreciated the knowledge they shared with me, to educate me about our heating system and steam humidifier, and how exactly everything works!

Jonathan Stacey

7 months ago

Very knowledgeable, prompt, fast response time, friendly 5 out of 5 would recommend!

Jessica Forbes

7 months ago

Just had the best experience with a plumbing company. Called them in about my dishwasher which just turned out to be a symptom of a larger issue that had been causing lots of other little issues around our house. New, beautiful, tankless, water heater installed and now no more worries. Javier and his team of experts were friendly, courteous, and hardworking. They explained everything clearly and gave us multiple options to choose from. They were at our house until the job was done, which meant a long 12hr day on the job. I cannot express enough gratitude for the exceptional experience we received.

Dan McCarter

7 months ago

Absolutely amazing service and great people. Thank you so much for the help. Highly recommended!!!

Karen Rice

7 months ago

Shay was able to come out after hours to address my plumbing needs. I am putting my house on the market so it was critical to get the issue resolved. Shay was courteous and took the time to explain the options. He made sure the shower was functioning properly and showed me that it was fully resolved before leaving. Great service from Sarah in the office, as well!

Daniel Garlick

7 months ago

Christopher was great. He and his owner Javier were very professional and did a top notch job. We had an issue with our two air conditioners not turning on . They came figured out the issue and got the units back online. They answered all our questions and cleaned up really well. I would highly recommend Patriot Pro in Castle Rock area.

Robert Swander

7 months ago

Nick is young, energetic and answered all my questions. He is a positive representative for Patriot Pros.

Renee T

7 months ago

The dispatchers were courteous and communicated in a clear and timely manner. Furthermore, the professionals themselves were very polite, knowledgeable, respectful, and clean. They repaired a leaky sump pump pipe and replaced our water heater. I would definitely recommend their first-class service to any of my family and friends.

jack markusfeld

7 months ago

Efficient, professional, friendly

Renee T

7 months ago

The dispatchers were courteous and communicated in a clear and timely manner. Furthermore, the professionals themselves were very polite, knowledgeable, respectful, and clean. They repaired a leaky sump pump pipe and replaced our water heater. I would definitely recommend their first-class service to any of my family and friends.

Adrian Kostic

7 months ago

Great friendly experience and thorough investigation. Would recommend!

Richard LaHa

7 months ago

AC inspection

Kay Ach

7 months ago

The technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite. I am posting again after calling in an emergency request to address a plumbing issue - I had NO water! The technician was very professional, reassuring and thorough in trying to find the cause. In a short time he not only found and solved the problem. He was polite, patient, listened carefully to my remarks.

Scott Lewis

7 months ago

Christopher conducted a detailed inspection of our all our interior plumbing and diagnosed what we thought was a leak in our guest bedroom shower. After testing the drain and supply line, he discovered that some of the grout had shrunk and determined that was the liked source of the leak. We reviewed all of his findings in detail. Christopher was Alex very professional, knowledgeable, cordial and helpful. Thanks Patriot Pros!

Patrick Naper

7 months ago

I have used Patriot Pros for several years, and will continue to do so. They are very professional and honest. They will not sell you what you don't need! I am part of their Presidential Program where they inspect your heater and AC every year to make sure there aren't any problems. Every person that has come to our house has been very polite and friendly.

Theresa Wiederspahn

7 months ago

Sam was a great! Personable, kind and very respectful. Sam explained everything in detail on what would take place. Cleanup was professional also. The young gentleman that was with him, Zach, was also amazing! You have two truly great individuals working for you. What an asset! I would recommend Patriot Pros to anyone. Thank you Patriot Pros!

Peter Galle

7 months ago

Awesome Tech and great service!

Tom Stacy

7 months ago

Patriot came out this morning and we agreed to put in a new system. Their guys were here 2 hrs. later and by 7:00 pm we have cool air coming out the vents. All their guys were polite and did not leave a mess. When I was putting in my password in the Nest thermostat I kept messing up but Wolfgang was patient and kept helping me get it right. Great crew.

Edgar Villarreal

7 months ago

Javier and Frankie Hoggard's team provided phenomenal service. Alexis Garcia-Mercado and Christopher Sahagun were on-time, efficient, attentive, and highly knowledgeable. One of the best contract service specialists I've work with in this area. Will certainly use them again.

Kay Ach

7 months ago

The technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite.

Joan Anstett

7 months ago

Explained what he was doing, was quick, responsive to my questions, was patient. Great representative for your company.

Alan Brinkmeyer

7 months ago

Friendly and professional

Andy Palan

7 months ago

As usual, very fast response, great customer service.

Debra Woodworth

7 months ago

Our humidifier was not working. We purchased one, along with a brand new heater and hot water tank (2 years ag) Daryl was our tech and he was just so nice. He came in like an old friend and/or our brother. My conure, Quincy is picky about who he likes AND no issue. Daryl was again part of the family. He answered our questions and was quick and efficient. Once again I will say this company EXCELS at customer service and commitment to do the job correctly and in a timely manner. I recommend this company, you will not be disappointed. We love Patriot pros they come out and service our furnace and air conditioner. We recommend this company they’re the best! We had a technician come and change the filter in the humidifier, but I guess it wasn’t put in quite right? Shay Came today, May 17, 2025 fix the issue very quick and he was extremely friendly and very professional!

frober30

7 months ago

he showed up right on time, communication was great, explained everything to me. Good experience.

Sue Parkhurst

7 months ago

I am very impressed with Patriot Pros! Javier and his employees are so knowledgeable, well trained and honest. They work so hard and they seem really happy as they work! It’s says a lot about Javier’s leadership and integrity.

Lauren Castillo

7 months ago

Alex installed our new sump pump today and was very communicative and respectful the whole time he was here. Everything looks like it was set up very well and he walked through all of the features with me before leaving. Definitely recommend

Mikael Lindvall

7 months ago

Patriot Pro's installed a completely new furnace, Water Heater, and AC system for us when our old system was due to be replaced. We had a great experience from start to finish, and our system has been working great from day one. During annual system inspections we've learned a ton of good information from the techs to do routine maintenance tasks ourselves. Each and every person we've talked to representing Patriot Pro's has been a shining beacon of customer service, and helpfulness. As someone that does not have extensive knowledge of HVAC systems, it is always a comfort knowing that there is a person to talk to anytime something needs explanation, and we really appreciate being able to get a professional showing up on time during service and inspection appointments. We cannot recommend Patriot Pro's strongly enough! This is a company that truly has gone above and beyond providing us with top-level service, great products, and perfect installation.

Suzanne Burlage

7 months ago

Samuel went above and beyond to troubleshoot multiple things going on in my house, even checking additional things like my water pressure and pipes to ensure no leaks that I had not even called them to investigate. He was very professional and his attention to detail was much appreciated! Would highly recommend Patriot Pros…have used now for several years and they have been fantastic to work with and do a great job on educating you! Thanks!

Toni Abbruzzese

7 months ago

Excellent experience! Samuel took his time to do the job thoroughly and made sure I had all my questions answered. Will continue to use and recommend this wonderful company.

Michael & Jacqueline Greger

8 months ago

Chris was great! So efficient, timely, and knowledgeable. Patriot Pros never disappoints.

Michael Freilinger

8 months ago

Still, a great company still helps the customer to the fullest.Extent. their work is exceptional and guaranteed to work. Or do they come back and do it again? It's mechanical, and sometimes you have to come back and take a second look at mechanical, but they do it with a smile on their face.

Christopher Fagnant

8 months ago

Update 5/12/25- we had Alex out to replace our sump pump and check our AC ahead of the summer. Super professional and helpful. Sump pump is working great. *update. The follow up thank you gift was a very nice touch. Patriot Pros was great to work with. I was traveling and had an absolute failure on a system that was installed by a less reputable HVAC service. Patriot Pros got us up to code and working with a more efficient and quiet system. Even helped us fix the water heater that I had installed myself 😬

Andy Palan

8 months ago

Alex is very thorough and very polite.

Quille Palan

8 months ago

Alex is always very pleasant, respectful and efficient in his work! He gathers information quickly and explains what he's doing very well.

Tom Loveland

8 months ago

Friendy, knowledgeable, great all around.

Randy Caruso

8 months ago

Great customer service and professionalism

Lesley G

8 months ago

5 star service and unmatched professionalism. Javier came out on a Saturday for an emergency issue. He explained everything in detail. He and his team were able to fix all of our issues same day. I highly recommend the team at Patriot Pros, they really are professionals.

Brad Gereaux

8 months ago

Alex was on time, professional, upbeat and very thorough. I would highly recommend Patriot Pros for all your needs.

Sue Parkhurst

8 months ago

Very thorough and efficient!

Brett Pratt

8 months ago

Ower and apprentice arrived, fixed my drain quickly, then showed me safety hazards that could be avoided with some modification that they were willing to provide. Thanks Patriot Pros!

бургер помидор

8 months ago

Good quality service, I am very impressed. That allows me to bestow the highest honor I can give the fabled 5 Star, i wish you well, and continue to serve pass the legacy on for ages, thank you

Erie Genova

8 months ago

Furnace repair and replace water heater. Excellent in every aspect.

Barbara Schafer

8 months ago

Alexis was very courteous and informative. He explained what he was checking and why. He offered suggestions and options for the problems he found. It is always a pleasure working with Patriot Pros. Thank you.

Tom Loveland

8 months ago

Friendy, knowledgeable, great all around.

Kiara Barrios

8 months ago

Best plumbing heating and air and electricity company around. I did a number on my AC trying to fix it myself. But then patriot pros came to the rescue!

Robert Swander

8 months ago

Nick is young, energetic and answered all my questions. He is a positive representative for Patriot Pros.

Anthony Quidachay

8 months ago

Shay was great. He was thorough and displayed a high level of customer service. He communicated/explained everything he was doing and all the issues he was finding. He took the time to go through our various systems and inspected each to ensure they are functioning as designed. Patriot Pros has some of the best technicians around.

Genie Livar

8 months ago

Patriot Pros is our go to. They are always friendly and on time. Most importantly they always get the work done properly. Chris was amazing. He answered all of our questions and got the work done quickly. He is super friendly and all around was a great tech.

Cliff Crain

8 months ago

I am VERY PLEASED with the work done at my home by Patriot Pros. While I could say that all the employees of Patriot Pros were very professional, today I want to do a special "shout out" to Sam, who made a house call to fix my faulty house-humidifier. He did a great job! Thanks Sam!!!

Cliff Crain

8 months ago

I am VERY PLEASED with the work done at my home by Patriot Pros. While I could say that all the employees of Patriot Pros were very professional, today I want to do a special "shout out" to Sam, who made a house call to fix my faulty house-humidifier. He did a great job! Thanks Sam!!!

Hannah Deahl

8 months ago

Sarah was extremely helpful in understanding my issue and in giving lots of different options for a solution. Very grateful for her assistance!

Hannah Deahl

8 months ago

Sarah was extremely helpful in understanding my issue and in giving lots of different options for a solution. Very grateful for her assistance!

Cindi Jorgensen

8 months ago

Have been using Patriot for all our plumbing and heating needs for 10 plus years. Efficient, friendly, clean up is awesome, and responsive to our requests when help is needed! Office staff is helpful, too! Highly recommend!

Darin Lewandowski

8 months ago

Patriot Pros Plumbing, Heating, Air & Electric is the BEST! When it comes to Plumbing, Sam is your Man!

Wade Lupe

8 months ago

Alex and Shay are the best!

Michelle Buehner

8 months ago

Chris was great. Very thorough evaluation.

Lili Purslow

8 months ago

Alexis was outstanding! Extremely professional, thorough, knowledgeable and courteous! Alexis came out to look at my bathroom fan today and had it working again in no time! He also checked out my HVAC for any issues. He was very kind and polite as always, and extremely knowledgeable, thoughtful and efficient. An excellent professional! Highly recommended!

Brooke Kettner

8 months ago

Patriot pros is the best out there! Best customer service by far compared to any other service company! Will be there number one for any plumbing or HVAC emergency. They put there customers first!

Bruce Riccio

8 months ago

Eris and Venise were helpful and professional

David Bushnell

8 months ago

Shay from Patriot Pros Plumbing, Heating, Air & Electrical did our annual AC check today. He was very thorough . We now have a good estimate of what we will need to do in the future. As usual, they were professional and very knowledgeable. Thank you Shay (& Javier.)

Ralph Goodman

8 months ago

Very friendly, very professional and most of all they do a more than ann excellent job. Along with that REASONABLY priced.

Greg Thomas

8 months ago

Very professional and explained everything he was doing. Also, cleaned up so well after completion

Michael Malloy

8 months ago

Problem was diagnosed quickly and corrected

MonaRae Hobart

8 months ago

This is a great company with great people.

Anita Howell

8 months ago

Both Xavier and Chris were professional and knowledgeable about their work. They even took time to straighten a lawn ornament on my front lawn as they left😊. I would recommend them and Patriot Pros anytime!

I Y

8 months ago

Clarissa checked the lavatories to ensure proper functioning, adjusted the pressure at my request and sealed a small spot on the guest bathtub. She was professional, personable and an excellent representative of her company, Patriot Pros! I recommend this company highly! Xavier did an outstanding job installing a whole house surge protector. He is professional at all times, friendly and pleasant to interact with! The company itself, PatriotPros, is easy to work with and always customer oriented. I recommend them wholeheartedly! Frankie and Steve checked my water heater to determine the cause of its failure. They did a thorough analysis and determined a breaker had tripped then remedied that. They also found that a part needed to be replaced to meet the current City code. They were professional and explained everything they found. The company is always responsive and pleasant on the phone and in person. I recommend them highly! Nick did an excellent job today doing a check of the furnace/airconditioner. He was quite thorough and explained everything so that I understood what he did. I would recommend Nick and Patriot Pros highly! Today Zavier and Chris fixed an issue for my furnace/air conditioner and recommended I replace the filter monthly. They were very pleasant and kept me informed throughout the process.

Michelle Miller

8 months ago

As usual, great customer service.

Marianne Bovee

8 months ago

I live in Heritage Eagle Bend and just had my furnace, air conditioner and hot water heater replaced by the Patriot Pro Team. Javier and his team were so friendly, professional and completed the job in a timely manner. I was so impressed! They treated me like I was their mother, meaning they took great care to ensure I was comfortable and educated all throughtout the process. I highly recommend them for your plumbing and heating needs

Cathy Malloy

8 months ago

Very professional and explained everything before the did it! Shay was very professional and polite.

Joseph Kiel

8 months ago

Sarah and Shay displayed exceptional knowledge and skill and took pains to explain their findings and recommendations professionally. Great job.

Sloan C

8 months ago

I would happily give Alex at Patriot Pros 10 stars if I could! He was easily and very quickly able to stop the leaking pressure release valve on our hot water heater that my dad had mistakenly opened and couldn't close. He could've easily just collected the visit fee and left (and we'd have been happy!) but he took the time to inspect our kitchen and bathroom sinks, outdoor hose bibs, and even vacuumed up some water in our laundry room. I really felt he went above and beyond, and was personable and very knowledgeable, explaining what he was doing or looking for every step of the way, really educating - not just "doing." Signing up for their membership program was a no brainer! At a super reasonable $35 a month it covers 3 visit fees, has a savings plan, discounts and just makes sense as a homeowner - especially an older home (our was built in '53!) Thank you so much, Alex!!

Edward Nall

8 months ago

Alexis was great, very knowledgeable!

Brian B

8 months ago

Very professional and focused on doing top level work. Everything looks great. Would recommend them anytime. Cleaned everything up and made sure everything worked correctly

RosaLee Johnson

8 months ago

What a wonderful family owned business. Javier and Sarah are so caring, kind and professional people. Alexis the mgr treats his staff as family more then employees, what a great team. The three projects Patriot Pros has done for me have been so great, that even my neighbors have used them too. The picture attached is my last project of moving my main shut off valve from the crawl space to my main level. Patriot Pros are the ones to go with if you need a job done right with a professional team, and a whole lot of kindness!

Alicia Parker

8 months ago

Smart, efficient, complete service. All Q&A fully addressed. No issues!

Jim Higgins

9 months ago

Great guy, Great service

Taca J

9 months ago

Great Service! Highly recommend Patriot Pro services! Alex is amazing

Sean Fowler

9 months ago

Very thorough and talked me through everything that was checked.

Tim Dooley

9 months ago

Chad did a great job, made the repairs and checked to ensure it was not still leaking.

Shawn Seibel

9 months ago

Great job hydrojetting both of my septic lines and scoping them!

Peter Galle

9 months ago

Awesome Tech and great service!

Randy Penn

9 months ago

Outstanding customer service. Technician was knowledgeable, courteous and helpful. It’s a pleasure doing business with them.

Randall Pickrel

9 months ago

Alex and were very thorough with their Spring A/C check. Both were courteous and professional. As always, they gave me excellent Patriot Pros service! Good employees, Javier!

Joe Montoya

9 months ago

Very efficient, Knowledgeable, was a education for me would recommend.

Jeremy Roentz

9 months ago

Knowledgeable, experienced and extremely professional! I would highly recommend Javier and Patriot Pros!

Betsi Young

9 months ago

Patriot Pros are responsive and very knowledgeable. We had a leak in the vicinity of the expansion tank from our well. We called on a Friday afternoon and said Monday or Tuesday would be fine. Not long after, Alex let us know he was coming out then. He assessed the problem and walked us through what the repair would cost. He was able to get the replacement tank Saturday morning and came out with his coworker, Sam. The quickly and efficiently took out the old tank, replaced it with the new one, and stayed in touch with us every step of the way. We couldn't have asked for better customer service or professional work.

Tucker Reddy

9 months ago

Best service imaginable!

Megan Fowler

9 months ago

Was very helpful!

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