Serving Douglas County & The Surrounding Areas
At Your Service
Customer Reviews
See what people have to say about us
Alejandra Sahagun
2 days agoPatriot Pros is an amazing company with quality customer service!
Brandon Davis
6 days agoI had the opportunity to work with Venise on a project recently where we were on a time line. Venise not only was great to work but she went out of her way to ensure our time line was met. The finished project is more than perfect! Great job Venise and Patriot Pros! We're looking forward to working with your team on our next project!
Brady Miner
2 weeks agoChris S. did a great job installing a new expansion tank in our water heater closet. He’s incredibly kind and his workmanship was top-notch. Highly recommend!
Brady Miner
2 weeks agoWe recently had Shay assist with our routine home inspection, and he was fantastic. Shay was incredibly kind, professional, and knowledgeable throughout the entire process. He took time to clearly explain what he was doing and answer any questions along the way. It’s always great to work with someone who not only knows their stuff but also makes the experience comfortable and stress-free. Highly recommend Shay and Patriot Pros!
jarrod tinnin
2 weeks agoVery knowledgeable and professional. Easy to communicate with!
Kristen Williams
3 weeks agoChristopher is not only great at his job but a pleasure to work with. The job took much longer and something else came up while he was here and he took care of everything! Can’t recommend them enough.
Nicolas Lovera
4 weeks agoPatriot Pros helped me remedy issues with my hvac from another companies botched job. Patriot pros are professional and highly skilled! Thank you team!
Tim Saffold
4 weeks agoProfessional, courteous, and dedicated to superb customer service. Patriot Pros is an outstanding company.
Sean Fowler
4 weeks agoExplained everything really well and was able to replace the AC condenser in the same day. Would highly recommend!
Greg Damore
4 weeks agoVery thorough and friendly!!
Robert Ballweg
4 weeks agoProfessional attitude. Quickly spotted issue and fixed loose connection. Alex was very courteous, informative and professional.
Tammy Cameron
4 weeks agoThey were thorough and responsive and the utmost professionalism from handling my call to working in my issue
Steven Waiss
4 weeks agoSamuel did a wonderful job and provided excellent advice on the care of our systems. Professional and resourceful and reliable.
Jean Bonham
4 weeks agoThe team lead by Shay was professional and friendly. It was important to them that they completed the job well. I very much appreciated the work ethic. Excellent job.
Kathryn and Donnell Potter
4 weeks agoSam did a great job explaining his process and keeping me informed on the progress of the work.
Sean Fowler
1 month agoVery thorough and talked me through everything that was checked.
Teresa Spaulding
1 month agoSam was such a nice, friendly, knowledgeable guy and helped me out so much! He went above and beyond to fix my AC issues and make sure we were cool and comfortable in this heat! All of Patriot Pros staff were amazing and so communicative it was an absolute pleasure working with them and I would recommend them to everyone!!
Melissa Reaux
1 month agoOnly trustworthy ones in the business! 😀 hard working, understanding and responsible! Samuel was honest, hardworking and explained things quite easily!
Phoebe Belteau
1 month agoJavier, Shay, Zach and the rest of the team did a great job. Their attention to customer service was excellent. We are extremely pleased with our new water heater and heating system.
Patti Turner
1 month agoSam and the dispatch team. We’re great. The Dispatch team kept me informed throughout the day when to expect my technician. Sam showed up and was efficient, professional, and knowledgeable. He checked my system top to bottom. And left us with options for next steps. I would recommend Patriot Pros without hesitation.
Bruce Riccio
1 month agoEris and Venise were helpful and professional
Kay Ach
1 month agoThe technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite.
I am posting again after calling in an emergency request to address a plumbing issue - I had NO water! The technician was very professional, reassuring and thorough in trying to find the cause. In a short time he not only found and solved the problem. He was polite, patient, listened carefully to my remarks.
Once again I had to have a service call to get my air conditioner to function. The technician worked very hard (in hot weather) to locate the problem and fixed it . I am so grateful for competent, efficient, excellent effort to stay with staying with the problem and solve it.
Tammy Kilponen
1 month agoJavier (and apprentice Zac) provided exceptional service. I really appreciated the knowledge they shared with me, to educate me about our heating system and steam humidifier, and how exactly everything works!
Jonathan Stacey
1 month agoVery knowledgeable, prompt, fast response time, friendly 5 out of 5 would recommend!
Jessica Forbes
2 months agoJust had the best experience with a plumbing company. Called them in about my dishwasher which just turned out to be a symptom of a larger issue that had been causing lots of other little issues around our house. New, beautiful, tankless, water heater installed and now no more worries. Javier and his team of experts were friendly, courteous, and hardworking. They explained everything clearly and gave us multiple options to choose from. They were at our house until the job was done, which meant a long 12hr day on the job. I cannot express enough gratitude for the exceptional experience we received.
Dan McCarter
2 months agoAbsolutely amazing service and great people. Thank you so much for the help. Highly recommended!!!
Karen Rice
2 months agoShay was able to come out after hours to address my plumbing needs. I am putting my house on the market so it was critical to get the issue resolved. Shay was courteous and took the time to explain the options. He made sure the shower was functioning properly and showed me that it was fully resolved before leaving. Great service from Sarah in the office, as well!
Daniel Garlick
2 months agoChristopher was great. He and his owner Javier were very professional and did a top notch job. We had an issue with our two air conditioners not turning on . They came figured out the issue and got the units back online. They answered all our questions and cleaned up really well. I would highly recommend Patriot Pro in Castle Rock area.
Robert Swander
2 months agoNick is young, energetic and answered all my questions. He is a positive representative for Patriot Pros.
Renee T
2 months agoThe dispatchers were courteous and communicated in a clear and timely manner. Furthermore, the professionals themselves were very polite, knowledgeable, respectful, and clean. They repaired a leaky sump pump pipe and replaced our water heater. I would definitely recommend their first-class service to any of my family and friends.
jack markusfeld
2 months agoEfficient, professional, friendly
Renee T
2 months agoThe dispatchers were courteous and communicated in a clear and timely manner. Furthermore, the professionals themselves were very polite, knowledgeable, respectful, and clean. They repaired a leaky sump pump pipe and replaced our water heater. I would definitely recommend their first-class service to any of my family and friends.
Adrian Kostic
2 months agoGreat friendly experience and thorough investigation. Would recommend!
Richard LaHa
2 months agoAC inspection
Kay Ach
2 months agoThe technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite.
I am posting again after calling in an emergency request to address a plumbing issue - I had NO water! The technician was very professional, reassuring and thorough in trying to find the cause. In a short time he not only found and solved the problem. He was polite, patient, listened carefully to my remarks.
Scott Lewis
2 months agoChristopher conducted a detailed inspection of our all our interior plumbing and diagnosed what we thought was a leak in our guest bedroom shower. After testing the drain and supply line, he discovered that some of the grout had shrunk and determined that was the liked source of the leak. We reviewed all of his findings in detail. Christopher was Alex very professional, knowledgeable, cordial and helpful. Thanks Patriot Pros!
Patrick Naper
2 months agoI have used Patriot Pros for several years, and will continue to do so. They are very professional and honest. They will not sell you what you don't need! I am part of their Presidential Program where they inspect your heater and AC every year to make sure there aren't any problems. Every person that has come to our house has been very polite and friendly.
Theresa Wiederspahn
2 months agoSam was a great! Personable, kind and very respectful. Sam explained everything in detail on what would take place. Cleanup was professional also. The young gentleman that was with him, Zach, was also amazing! You have two truly great individuals working for you. What an asset! I would recommend Patriot Pros to anyone. Thank you Patriot Pros!
Peter Galle
2 months agoAwesome Tech and great service!
Tom Stacy
2 months agoPatriot came out this morning and we agreed to put in a new system. Their guys were here 2 hrs. later and by 7:00 pm we have cool air coming out the vents. All their guys were polite and did not leave a mess. When I was putting in my password in the Nest thermostat I kept messing up but Wolfgang was patient and kept helping me get it right. Great crew.
Edgar Villarreal
2 months agoJavier and Frankie Hoggard's team provided phenomenal service. Alexis Garcia-Mercado and Christopher Sahagun were on-time, efficient, attentive, and highly knowledgeable. One of the best contract service specialists I've work with in this area. Will certainly use them again.
Kay Ach
2 months agoThe technician provided excellent service searching for possible problems with the air conditioner. The whole time he asked permission to access places, take off panels, etc and shared findings/education on what was found .. or not. He was very thorough and polite.
Joan Anstett
2 months agoExplained what he was doing, was quick, responsive to my questions, was patient. Great representative for your company.
Alan Brinkmeyer
2 months agoFriendly and professional
Andy Palan
2 months agoAs usual, very fast response, great customer service.
Debra Woodworth
2 months agoOur humidifier was not working. We purchased one, along with a brand new heater and hot water tank (2 years ag) Daryl was our tech and he was just so nice. He came in like an old friend and/or our brother. My conure, Quincy is picky about who he likes AND no issue. Daryl was again part of the family. He answered our questions and was quick and efficient. Once again I will say this company EXCELS at customer service and commitment to do the job correctly and in a timely manner. I recommend this company, you will not be disappointed.
We love Patriot pros they come out and service our furnace and air conditioner. We recommend this company they’re the best! We had a technician come and change the filter in the humidifier, but I guess it wasn’t put in quite right? Shay Came today, May 17, 2025 fix the issue very quick and he was extremely friendly and very professional!
frober30
2 months agohe showed up right on time, communication was great, explained everything to me. Good experience.
Sue Parkhurst
2 months agoI am very impressed with Patriot Pros! Javier and his employees are so knowledgeable, well trained and honest. They work so hard and they seem really happy as they work! It’s says a lot about Javier’s leadership and integrity.
Lauren Castillo
2 months agoAlex installed our new sump pump today and was very communicative and respectful the whole time he was here. Everything looks like it was set up very well and he walked through all of the features with me before leaving. Definitely recommend
Mikael Lindvall
2 months agoPatriot Pro's installed a completely new furnace, Water Heater, and AC system for us when our old system was due to be replaced. We had a great experience from start to finish, and our system has been working great from day one. During annual system inspections we've learned a ton of good information from the techs to do routine maintenance tasks ourselves. Each and every person we've talked to representing Patriot Pro's has been a shining beacon of customer service, and helpfulness. As someone that does not have extensive knowledge of HVAC systems, it is always a comfort knowing that there is a person to talk to anytime something needs explanation, and we really appreciate being able to get a professional showing up on time during service and inspection appointments.
We cannot recommend Patriot Pro's strongly enough! This is a company that truly has gone above and beyond providing us with top-level service, great products, and perfect installation.
Suzanne Burlage
2 months agoSamuel went above and beyond to troubleshoot multiple things going on in my house, even checking additional things like my water pressure and pipes to ensure no leaks that I had not even called them to investigate. He was very professional and his attention to detail was much appreciated! Would highly recommend Patriot Pros…have used now for several years and they have been fantastic to work with and do a great job on educating you! Thanks!
Toni Abbruzzese
2 months agoExcellent experience! Samuel took his time to do the job thoroughly and made sure I had all my questions answered. Will continue to use and recommend this wonderful company.
Michael & Jacqueline Greger
2 months agoChris was great! So efficient, timely, and knowledgeable. Patriot Pros never disappoints.
Michael Freilinger
2 months agoStill, a great company still helps the customer to the fullest.Extent. their work is exceptional and guaranteed to work. Or do they come back and do it again? It's mechanical, and sometimes you have to come back and take a second look at mechanical, but they do it with a smile on their face.
Christopher Fagnant
2 months agoUpdate 5/12/25- we had Alex out to replace our sump pump and check our AC ahead of the summer. Super professional and helpful. Sump pump is working great.
*update. The follow up thank you gift was a very nice touch.
Patriot Pros was great to work with. I was traveling and had an absolute failure on a system that was installed by a less reputable HVAC service. Patriot Pros got us up to code and working with a more efficient and quiet system. Even helped us fix the water heater that I had installed myself 😬
Andy Palan
2 months agoAlex is very thorough and very polite.
Quille Palan
2 months agoAlex is always very pleasant, respectful and efficient in his work! He gathers information quickly and explains what he's doing very well.
Tom Loveland
2 months agoFriendy, knowledgeable, great all around.
Randy Caruso
2 months agoGreat customer service and professionalism
Lesley G
2 months ago5 star service and unmatched professionalism. Javier came out on a Saturday for an emergency issue. He explained everything in detail. He and his team were able to fix all of our issues same day. I highly recommend the team at Patriot Pros, they really are professionals.
Brad Gereaux
2 months agoAlex was on time, professional, upbeat and very thorough. I would highly recommend Patriot Pros for all your needs.
Sue Parkhurst
2 months agoVery thorough and efficient!
Brett Pratt
3 months agoOwer and apprentice arrived, fixed my drain quickly, then showed me safety hazards that could be avoided with some modification that they were willing to provide. Thanks Patriot Pros!
бургер помидор
3 months agoGood quality service, I am very impressed. That allows me to bestow the highest honor I can give the fabled 5 Star, i wish you well, and continue to serve pass the legacy on for ages, thank you
Erie Genova
3 months agoFurnace repair and replace water heater. Excellent in every aspect.
Barbara Schafer
3 months agoAlexis was very courteous and informative. He explained what he was checking and why. He offered suggestions and options for the problems he found. It is always a pleasure working with Patriot Pros. Thank you.
Tom Loveland
3 months agoFriendy, knowledgeable, great all around.
Kiara Barrios
3 months agoBest plumbing heating and air and electricity company around. I did a number on my AC trying to fix it myself. But then patriot pros came to the rescue!
Robert Swander
3 months agoNick is young, energetic and answered all my questions. He is a positive representative for Patriot Pros.
Anthony Quidachay
3 months agoShay was great. He was thorough and displayed a high level of customer service. He communicated/explained everything he was doing and all the issues he was finding. He took the time to go through our various systems and inspected each to ensure they are functioning as designed. Patriot Pros has some of the best technicians around.
Genie Livar
3 months agoPatriot Pros is our go to. They are always friendly and on time. Most importantly they always get the work done properly. Chris was amazing. He answered all of our questions and got the work done quickly. He is super friendly and all around was a great tech.
Cliff Crain
3 months agoI am VERY PLEASED with the work done at my home by Patriot Pros. While I could say that all the employees of Patriot Pros were very professional, today I want to do a special "shout out" to Sam, who made a house call to fix my faulty house-humidifier. He did a great job! Thanks Sam!!!
Cliff Crain
3 months agoI am VERY PLEASED with the work done at my home by Patriot Pros. While I could say that all the employees of Patriot Pros were very professional, today I want to do a special "shout out" to Sam, who made a house call to fix my faulty house-humidifier. He did a great job! Thanks Sam!!!
Hannah Deahl
3 months agoSarah was extremely helpful in understanding my issue and in giving lots of different options for a solution. Very grateful for her assistance!
Hannah Deahl
3 months agoSarah was extremely helpful in understanding my issue and in giving lots of different options for a solution. Very grateful for her assistance!
Cindi Jorgensen
3 months agoHave been using Patriot for all our plumbing and heating needs for 10 plus years. Efficient, friendly, clean up is awesome, and responsive to our requests when help is needed! Office staff is helpful, too!
Highly recommend!
Darin Lewandowski
3 months agoPatriot Pros Plumbing, Heating, Air & Electric is the BEST! When it comes to Plumbing, Sam is your Man!
Wade Lupe
3 months agoAlex and Shay are the best!
Michelle Buehner
3 months agoChris was great. Very thorough evaluation.
Lili Purslow
3 months agoAlexis was outstanding! Extremely professional, thorough, knowledgeable and courteous!
Alexis came out to look at my bathroom fan today and had it working again in no time! He also checked out my HVAC for any issues. He was very kind and polite as always, and extremely knowledgeable, thoughtful and efficient. An excellent professional! Highly recommended!
Brooke Kettner
3 months agoPatriot pros is the best out there! Best customer service by far compared to any other service company! Will be there number one for any plumbing or HVAC emergency. They put there customers first!
Bruce Riccio
3 months agoEris and Venise were helpful and professional
David Bushnell
3 months agoShay from Patriot Pros Plumbing, Heating, Air & Electrical did our annual AC check today. He was very thorough . We now have a good estimate of what we will need to do in the future. As usual, they were professional and very knowledgeable. Thank you Shay (& Javier.)
Ralph Goodman
3 months agoVery friendly, very professional and most of all they do a more than ann excellent job. Along with that REASONABLY priced.
Greg Thomas
3 months agoVery professional and explained everything he was doing. Also, cleaned up so well after completion
Michael Malloy
3 months agoProblem was diagnosed quickly and corrected
MonaRae Hobart
3 months agoThis is a great company with great people.
Anita Howell
3 months agoBoth Xavier and Chris were professional and knowledgeable about their work. They even took time to straighten a lawn ornament on my front lawn as they left😊. I would recommend them and Patriot Pros anytime!
I Y
3 months agoClarissa checked the lavatories to ensure proper functioning, adjusted the pressure at my request and sealed a small spot on the guest bathtub. She was professional, personable and an excellent representative of her company, Patriot Pros!
I recommend this company highly!
Xavier did an outstanding job installing a whole house surge protector. He is professional at all times, friendly and pleasant to interact with! The company itself, PatriotPros, is easy to work with and always customer oriented. I recommend them wholeheartedly!
Frankie and Steve checked my water heater to determine the cause of its failure. They did a thorough analysis and determined a breaker had tripped then remedied that. They also
found that a part needed to be replaced to meet the current City code. They were professional and explained everything they found. The company is always responsive and pleasant on the phone and in person. I recommend them highly!
Nick did an excellent job today doing a check of the furnace/airconditioner. He was quite thorough and explained everything so that I understood what he did. I would recommend Nick and Patriot Pros highly!
Today Zavier and Chris fixed an issue for my furnace/air conditioner and recommended I replace the filter monthly. They were very pleasant and kept me informed throughout the process.
Michelle Miller
3 months agoAs usual, great customer service.
Marianne Bovee
3 months agoI live in Heritage Eagle Bend and just had my
furnace, air conditioner and hot water heater replaced by the Patriot Pro Team. Javier and his team were so friendly, professional and
completed the job in a timely manner. I was so impressed!
They treated me like I was their mother, meaning they took great care to ensure I was comfortable and educated all throughtout the process.
I highly recommend them for your plumbing and heating needs
Cathy Malloy
3 months agoVery professional and explained everything before the did it! Shay was very professional and polite.
Joseph Kiel
3 months agoSarah and Shay displayed exceptional knowledge and skill and took pains to explain their findings and recommendations professionally. Great job.
Sloan C
3 months agoI would happily give Alex at Patriot Pros 10 stars if I could!
He was easily and very quickly able to stop the leaking pressure release valve on our hot water heater that my dad had mistakenly opened and couldn't close. He could've easily just collected the visit fee and left (and we'd have been happy!) but he took the time to inspect our kitchen and bathroom sinks, outdoor hose bibs, and even vacuumed up some water in our laundry room.
I really felt he went above and beyond, and was personable and very knowledgeable, explaining what he was doing or looking for every step of the way, really educating - not just "doing."
Signing up for their membership program was a no brainer! At a super reasonable $35 a month it covers 3 visit fees, has a savings plan, discounts and just makes sense as a homeowner - especially an older home (our was built in '53!)
Thank you so much, Alex!!
Edward Nall
3 months agoAlexis was great, very knowledgeable!
Brian B
3 months agoVery professional and focused on doing top level work. Everything looks great. Would recommend them anytime. Cleaned everything up and made sure everything worked correctly
RosaLee Johnson
3 months agoWhat a wonderful family owned business. Javier and Sarah are so caring, kind and professional people. Alexis the mgr treats his staff as family more then employees, what a great team. The three projects Patriot Pros has done for me have been so great, that even my neighbors have used them too. The picture attached is my last project of moving my main shut off valve from the crawl space to my main level. Patriot Pros are the ones to go with if you need a job done right with a professional team, and a whole lot of kindness!
Alicia Parker
3 months agoSmart, efficient, complete service. All Q&A fully addressed. No issues!
Jim Higgins
3 months agoGreat guy, Great service
Taca J
3 months agoGreat Service! Highly recommend Patriot Pro services! Alex is amazing
Sean Fowler
3 months agoVery thorough and talked me through everything that was checked.
Tim Dooley
3 months agoChad did a great job, made the repairs and checked to ensure it was not still leaking.
Shawn Seibel
4 months agoGreat job hydrojetting both of my septic lines and scoping them!
Peter Galle
4 months agoAwesome Tech and great service!
Randy Penn
4 months agoOutstanding customer service. Technician was knowledgeable, courteous and helpful. It’s a pleasure doing business with them.
Randall Pickrel
4 months agoAlex and were very thorough with their Spring A/C check. Both were courteous and professional. As always, they gave me excellent Patriot Pros service! Good employees, Javier!
Joe Montoya
4 months agoVery efficient, Knowledgeable, was a education for me would recommend.
Jeremy Roentz
4 months agoKnowledgeable, experienced and extremely professional! I would highly recommend Javier and Patriot Pros!
Betsi Young
4 months agoPatriot Pros are responsive and very knowledgeable. We had a leak in the vicinity of the expansion tank from our well. We called on a Friday afternoon and said Monday or Tuesday would be fine. Not long after, Alex let us know he was coming out then. He assessed the problem and walked us through what the repair would cost. He was able to get the replacement tank Saturday morning and came out with his coworker, Sam. The quickly and efficiently took out the old tank, replaced it with the new one, and stayed in touch with us every step of the way. We couldn't have asked for better customer service or professional work.
Tucker Reddy
4 months agoBest service imaginable!
Megan Fowler
4 months agoWas very helpful!
Sean Fowler
4 months agoVery thorough and talked me through everything that was checked.
Brittany Davis
4 months agoShay and team are true professionals. They are extremely knowledgeable, and have consistently provided us with top notch service. They replaced our hot water heater same day, and our furnace when that failed as well. Would recommend this outstanding team to everyone!
Erika Lupe
4 months agoI had an amazing experience with Patriot Pros! Their team was professional, kind, trustworthy, and incredibly hardworking. They went above and beyond to ensure everything was done right. It’s rare to find such a dedicated group of professionals, and I truly appreciate their excellent service. Highly recommend!
C Brugge
4 months agoJavier and Patriot Pro team blew me away. Seriously top notch professionalism and the guy is seriously knowledgeable. The problem is fixed, plus he discussed some routine maintenance, made suggestions about upgrading the security of our plumbing system, and was super friendly. Will be calling these guys in the future for any plumbing and HVAC needs. Thank you!!
Debra B
4 months agoAlex was polite, thorough and knowledgeable and took time to explain everything in detail.
Erie Genova
4 months agoFurnace repair and replace water heater. Excellent in every aspect.
Parker Norwood
4 months ago28 years experience and a 9:00 pm service
scott ludvik
4 months agoI recently called with an emergency; Sarah was understanding, professional and courteous. After asking me a few (basic) questions, Sarah not only diagnosed the problem, but referred me to another specialty service provider to get our situation resolved quickly! Patriot Pros has a new customer!
Donald Chernoff
4 months agoEmployees are all top-notch, professional, couteous, and friendly.
Wade Lupe
4 months ago5 star service as always!
RosaLee Johnson
4 months agoWhat a wonderful family owned business. Javi and Sarah are so caring, kind and professional people. Alexis the mgr treats his staff as family more then employees, what a great team. The three projects Patriot Pros has done for me have been so great, that even my neighbors have used them too. The picture attached is my last project of moving my main shut off valve from the crawl space to my main level. Patriot Pros are the ones to go with if you need a job done right with a professional team, and a whole lot of kindness!
Kent Jones
4 months agoAlex and Sam were fantastic! They came out and took care of a tiny leak we had with no problem! Javier helped us identify a bigger problem as well so we could get that handled. High level of service and professionalism!
Caleb David
4 months agoAlex came out on a weekend to fix a water line for a new fridge due to lack of proper work previously. We have gone through 2 refrigerators because of the lack of past work and are grateful for his professionalism and expertise late on a Sunday night. We have been without a fridge for a week and this was such a huge help and so grateful! Highly recommend!
Cameron Boman
4 months agoAlex was incredible! The job was completed quickly and efficiently. Would highly recommend him again!
MonaRae Hobart
4 months agoThis is a great company with great people.
Mike M
4 months agoMy experience with Alexis from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. Explained patiently and in detail the plumbing situation that I face. No pressure, no hype, no upsell, just the facts. A pleasure to have in my home. Very detailed and knowledgeable.
Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service.
Isabel Finken
4 months agoVery knowledgeable and communicative. He explained everything thoroughly and was very professional. Great team from first call to service/payment!
Patrick Naper
4 months agoI have used Patriot Pros for several years, and will continue to do so. They are very professional and honest. They will not sell you what you don't need! I am part of their Presidential Program where they inspect your heater and AC every year to make sure there aren't any problems. Every person that has come to our house has been very polite and friendly.
Katie Coleman
4 months agoQuick, professional service. Always will use them for my needs.
Tyler Tucker
4 months agoAmazing experience as always. Thank you so much for always focusing on the small details of our home. You always make it a pleasure to work with the company. Take care.
Patrick Shutt
4 months agoAlex is true professional. Great service
Mike M
4 months agoMy experience with Xavier from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. was able to troubleshoot and resolve a baffling situation. Half of my basement was without power. Xavier had to pinpoint the one wire that was causing the short circuit. Seemed like needle in a haystack to me. Outage was resolved most efficiently. Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service.
Richard Lewis
4 months agoThe plumbing technician sent to my home were very professional and thorough. Thank you Patriot Plumbing.
Aaron Lopez
4 months agoAlex is very professional and always willing to answer any questions or concerns. My water heater was going out, and Alex and his team we're out the next business day to replace the existing with a new water heater. with new parts. Patriot Pros removed the old water heater and provided a county inspection with the new installation. Very clean install and all concerns were answered on the spot. The customer is always #1 priority. I highly recommend Patriot Pros for your HVAC needs.
Amanda Schaeper
4 months agoWe had the unfortunate experience of a broken pipe on a newly purchased home. I cannot express how grateful I am for Nicholas who came out, fixed the leak, and on top of that throughly checked the rest of the home. I think what made the entire experience stand out was his true passion for the job and his patience to educate us and truly walk us through the entire process.
Hands down best experience, will recommend to anyone.
3/13/25: Alexis and his team were amazing they fixed all of our issues. Working late into the night- top notch ethics and work. Would hire them again and again.
Kendall Smith
4 months agoAlex and Chris fixed my water leak from my shower. Because we were later on the schedule, the job completion went into the evening. We had sleeping kiddos and and early risers that had to go to sleep while they were here. When the water turns back on they were extra cautious to make sure that the sound it makes was not too disruptive to anyone sleeping which I thought was so kind. I wasn’t even thinking about it. They walked me through everything they did and were such a pleasure to work with. They made sure all my questions were answered even before they started work. I highly recommend this company and both Alex and Chris as top notch professionals.thank you!
Daniel Layton
4 months agoJavier and Sarah were very thorough and made sure that both of our furnaces were functioning properly and safely. I believe they went above my expectations by explaining what they were doing. I would recommend Patriot Pros and will call them again for my AC, Water Heater, and other needs.
Kenny Sheldon
5 months agoAlex was fantastic! He was very professional and knowledgeable and offered me a good deal on future repairs...highly recommended!
A.B. T.
5 months agoSuper job! Javier and his team did two different jobs for our diner and made the experience great! They were very professional, highest quality work, detailed and on time! Thanks guys for exceeding the expectation!👌
Miteru Reilly
5 months agoJavier, his crew, and Alex were awesome! Super friendly and knowledgeable about everything that needed to be done. They were fair with pricing and cleaned up after themselves, which is not common. I will definitely be calling them with any future jobs that need to be done.
Scott Lewis
5 months agoAlex and Sam meticulously inspected and tested our furnace to diagnose the issue that was preventing it from functioning. They explained the problem in detail and quickly obtained a replacement part locally. As such, our furnace was fixed and fully operational in a matter of a few hours while outdoor temperatures were below freezing. Alex and Sam were both very professional, knowledgeable, cordial and helpful. Thanks Patriot Pros!
Sarah Peters
5 months agoGreat team and great service! Thank you!
Marsha Stacy
5 months agoEntire team (Sam & Chris incl) were kind , efficient, answered all questions & stayed to ensure entire system working properly
Hughes Bakewell
5 months agoExtremely competent, friendly and professional. Very well run business with tremendous employees.
Amber Moorer
5 months agoJavier and his wife came after hours on their way home and helped me with an urgent shower problem! They helped me get it put back together without flooding the bathroom or waiting until the next day to turn the water back on in the house! They explained what was happening and why and even helped me discover some other issues that I wasn’t even aware of! I highly recommend Patriot Pros to anyone who needs help with anything water or plumbing related
Candice P
5 months agoUpdate: As additional needs have come up, Patriot Pros continues to deliver top notch service!
We had a gas leak that left us without heat or hot water. The Patriot Pros team worked long hours to make sure we would have heat before a winter storm was scheduled to hit. They went above and beyond in all areas. After the storm we had them back out to do some additional work on our home and they not only plowed our driveway but helped an Amazon employee who's car was stuck in our driveway. I highly recommend Patriot Pros!
Anthony Fagnant
5 months agoProfessional, research in depth for difficult task, willing to seek help from others.
Dave Bird
5 months agoAlexis G with Patriot Pros Plumbing, Heating, Air & Electric is truly one of the best technicians that has provided us service in the last 10years! He is very thoughtful and professional in every way. He took time out to first listen to me describe the issues I was seeing with our Steam Humidifier…then he explained in full detail what his plan was to troubleshoot to find a solution. At every step, he kept us informed to insure total transparency of his effort. He very competent in his trade and very detail oriented in his work…lastly, he followed up with the manufacture to confirm the fix was the best option! No doubt he is second to none!
He is highly qualified and trained HVAC technician, and the company Patriot Pros provided support and responsive customer care thru every step…you will not go wrong using them for you HVAC and Plumbing job…they are my first and foremost provider!
Stephen Douglas
5 months agoIt's always a pleasant surprise when Javier shows up in person! Great service from these folks, as always. Highly recommend.
Ramiro Gutierrez
5 months agoRecently I called on Patriot Pro to bring our humidifier back on line, this unit wasn’t performing the way it supposed, after discussing the problem with The folks at Patriot Pro they assigned Alex to the job, Alex was prompt to the job, finding the problem and explaining every step of the repair, we’re glad to have Patriot Pros as our contractor and we certainly recommend them. Thanks Alex and Patriot Pros.
Ray Gutierrez
Castle Rock, CO
Michael Krager
5 months agoAlexis Garcia-Mercado did an outstanding job on our water heater/HVAC evaluation. Highly informative and consultative. Would absolutely use Patriot Pro’s in the future!!
Britta Conway
5 months agoMarcus, Chris and Frankie little Javier were awesome!
Another great experience with Patriot Pros!
Dave Bird
5 months agoCraig was once again truly outstanding!!! He has help at our house a couple of times and is always professional and Courteous. His work is efficient and meets the five star service that patriot pros always delivers. They are go to heating ventilation and plumbing company.
Patricia Ellenbecker
5 months agoVery knowledgeable and easy to work with. Explained everything and made sure to answer all questions. Will recommend and use again.
Ramiro Gutierrez
5 months agoI’m very satisfied with the work done by Alex, he was very professional, performed the necessary maintenance and advised us about annual maintenance including purchasing replacement parts for the future. Thank you Patriot Pros and thank you Alex.
Ray Gutierrez
Castle Rock, CO
B M H
5 months agoProfessional, punctual, experts who were reasonably priced and left my home in the same fashion they found it. Technician was up front about how they do business and that's the high standard of service I received.
Mick McCoy
5 months agoNicholas did a great job. He kept us informed throughout the project. Everything is working great now.
Cathy Stemper
5 months agoFixed my issue, looked at all my equipment and clearly explained everything.
Michael Mirabito
5 months agoOur tech Alex was extremely professional and polite. He explained everything in depth and was very knowledgeable. I highly recommend using Patriot pros.
James Budwell Marketing
5 months agoJavier and Sarah always strive to meet client expectations and push their service advisors to deliver nothing less than perfection. They not only seek to bring out the best in themselves but also in others, ensuring a top-quality product
Jessica Mirabito
5 months agoAlex was so knowledgeable and gave us a great service! Very happy with this company and will 100% be using their recurring services.
Jonathan Morgan
5 months agoAlex was very professional and did a great job explaining the problem and the work required to fix it.
Robin Garcia
5 months agoThe technician was extremely helpful and professional.
Taggart Gillespie
5 months agoVery professional and courtesy.
Timothy Leo
5 months agoGreat service, explained all the work to be done.
Mary Sullivan-Bieber
5 months agoIt was an absolute pleasure to meet Javier and Sarah. The amount of information and the time they gave us was beyond appreciated! Seeing their process and step by step explanation was eye opening and thoughtful. I will absolutely recommend Patriot Pros to everyone.
Barbara Letherby
5 months agoWe contacted Patriot Pros. They were extremely helpful. Fixed the problem and recommended a permanent fix. Which will be down this spring.
Highly recommend .
Barbara Schafer
5 months agoNicholas was a pleasure to work with. He explained what he was going to do when he arrived. Then he proceeded to complete his task very neatly and efficiently. When he was done, he walked me through the changes and answered all my questions. The work area was spotless when he left. I am always impressed by Patriot Pros and their staff. Thank you.
AMP LLC
5 months ago10 STARS I feel very lucky to have had my wife call Patriot Pros. At 1st I was worried the issue would be absolutely insane expensive. Once Javier got here I immediately felt in great hands. Not only was I able to be a part of the troubleshooting process. But I learned a ton more than I ever knew about plumbing and many more things. I appreciated that the most as any education and knowledge is absolutely priceless. You know -teach a man to fish and all. Javier explained everything he was doing to diagnose the leak and taught me about every step as well as allot of general tips that every new homeowner should know! He has mastered the art of plumbing as well as HVAC and was impressively knowledgeable and has the rare ability to explain every bit of it making it is very easily understandable. Patriot Pros also has a greatly valuable 3 time a year service plan which as a new homeowner.. is priceless. If you call these guys . You're in great hands so breathe easy! Take care!
Joseph Sheehey
5 months agoNick walked me through every step of the work he was completing, created clear expectations and overall excellent work. Thank you Nick!
MonaRae Hobart
6 months agoThis is a great company with great people.
John-Karl Looney
6 months agoNick was great to work with and provided me with great service. He answered all my questions and took time to explain everything to me.
Steve Yellstrom
6 months agoNew water heater and furnace. Both installed fast and professionally. Explained every step and answered all of my questions in terms that I could understand. Also, they encouraged me to watch them work!
Michelle Buehner
6 months agoAlex was awesome. Super helpful, respectful, and informative. Everything was incredibly professional and he did a wonderful job. Will definitely use Patriot Pros again.
Melissa Reaux
6 months agoOnly trustworthy ones in the business! 😀 hard working, understanding and responsible !
jack markusfeld
6 months agoFixed the problem rapidly. Very professional. Excellent service.
David Bushnell
6 months agoAlex & Bruce did our annual whole-house pluming check. They were very thorough and did a couple helpful maintenance tasks while they were here. We now have a good picture of what we will need to do in the future. As usual, they were professional and very knowledgeable. Thank you Alex, Bruce & Javier.
Jason
6 months agoJason was very polite and understanding to our situation
Kaitlyn Epperson
6 months agoThey were super helpful in walking me through how to take care of my new water heater. Installation was thorough. I appreciate the membership advantages. Highly Recommend!
Amanda Schaeper
6 months agoWe had the unfortunate experience of a broken pipe on a newly purchased home. I cannot express how grateful I am for Nicholas who came out, fixed the leak, and on top of that throughly checked the rest of the home. I think what made the entire experience stand out was his true passion for the job and his patience to educate us and truly walk us through the entire process.
Hands down best experience, will recommend to anyone.
Henry Sanchez
6 months agoPatriot Pros really came through for us during a stressful situation. Nicholas went above and beyond to help, taking the time to thoroughly explain everything and patiently answer all of our questions. His dedication and exceptional service truly set him apart. Highly recommend!
Nate Watson
6 months agoBest plumbing I’ve ever had plumbed
Bill Daniel
6 months agoThorough, professional and courteous service
Kevin Duncan
6 months agoThey did a great job on our recent water service freeze….. we’ve used Patriot pros several times in the past, and they have always been very prompt, and able to analyze and solve the problems we have had. On this recent water service freeze up, they identified the problem, and brought a pipe deicing machine and thawed out the freeze within a few hours! Nick worked late into the night, to get the problem resolved. We recommend them highly.
Craig Peterson
6 months agoSuper, professional service as always.
RJ
6 months agoPatriot pros did a great job for us!!! Chad, Daryl and Rob were amazing to work with. Very professional and super talented.
Paul Dekker
6 months agoFantastic service. Will use this company for any service or repair going forward
Joseph Kiel
6 months agoNick was knowledgeable and professional and kept me informed step-by-step of the results of his inspection.
Aaron Lopez
6 months agoAlex is very professional and always willing to answer any questions or concerns. The customer is always #1 priority. I highly recommend Alex from Patriot Pros!
Roxanne Lopez
6 months agoVery knowledgeable, helpful and personable!
Phyllis Matthews
6 months agoPatriot Pros staff are always courteous and professional. The last 2 service providers explained in detail what they were looking for and their findings.
Brianne Mcclellan
6 months agoAlexis did a very thorough job explaining the issues and options, very good experience
Karen Meyer
6 months agoWe are consistently pleased with Patriot Pros and how every technician including Alex arrives on time and provides exceptional service while they are here. They are polite, thorough, and a delight to work with. We trust our house to Patriot Pros.
Chad Spath
6 months agoGreat service very helpful and explained while going through the checks.
Troy Treadwell
6 months agoPatriot Pros is, hands down, the best HVAC company I've ever worked with. Javier is not only extremely professional and knowledgeable, he also understands and embodies the true spirit of customer service. He's also got a great team, including Genesis, with whom I speak every time I contact them. She's very polite, friendly, and always helpful. Keep up the great work!
9/25/24: Had our furnace inspected by Nicholas today. He's not just very professional and knowledgeable, he's friendly, upbeat and clearly loves his job. Definitely a pleasure meeting him!
1/17/25: Just finished up the annual plumbing inspection with Alex, who was as professional and friendly as I've come to expect from Patriot Pros. You guys rock!
Lili Purslow
6 months agoAlexis was outstanding! Extremely professional, thorough, knowledgeable and courteous!
Michelle Miller
6 months agoIncredible service, Frankie was wind to work with as always.
